Summary
Overview
Work History
Education
Skills
Quote
Work Preference
Software
Interests
Timeline
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BENJAMIN REHLING

Garden Grove,CA

Summary

Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.

Overview

25
25
years of professional experience
1
1
Language

Work History

Account Executive

Mello Sales Group, Inc.
01.2013 - Current
  • Managed over 250 accounts in Southern California, Southern Nevada, and Utah territories
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Collaborated with internal teams to develop account strategy.
  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
  • Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
  • Prepared additional quotes for current clients to upsell products and services.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Stayed current on company offerings and industry trends.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

General Manager

Blue Collar Working Dog
02.2012 - 05.2013
  • Developed and executed strategic plans for business growth and expansion, resulting in sales increasing by $5,000 per week in about 4 months.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Developed and implemented strategies to increase sales and profitability.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing gross margin from 30% to 42%.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

General Manager

Centinela Feed & Pet Supplies
03.2009 - 03.2012
  • Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
  • Drove successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Continuously hit monthly goals provided by Corporate on specific categories.
  • Increased average ticket sales by $3.50 within six months.
  • Consistently ranked among the top three stores in company revenue.

Education

University of Michigan - Dearborn
Dearborn

Skills

  • Progress Reporting
  • Account Management
  • Lead Development
  • Sales closing
  • Territory Management
  • Strategy Development
  • Customer Relationships
  • Strategic selling
  • Active Listening
  • Sales Strategies
  • Organizational Skills

Quote

Facts do not exist, only interpretations.
Friedrich Nietzsche

Work Preference

Work Type

Full Time

Work Location

Remote

Software

MS Office

Hubspot

Interests

Music

Art

Reading

Timeline

Account Executive

Mello Sales Group, Inc.
01.2013 - Current

General Manager

Blue Collar Working Dog
02.2012 - 05.2013

General Manager

Centinela Feed & Pet Supplies
03.2009 - 03.2012

University of Michigan - Dearborn
BENJAMIN REHLING