Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Receptionist

Benjamin Riggenbach

East Peoria,IL

Summary

Driven and disciplined professional with a proven track record in the Army National Guard, showcasing expertise in intelligence analysis and team leadership. Excelled in high-pressure environments, significantly enhancing operational efficiency and security. Demonstrates exceptional critical thinking and interpersonal communication skills, committed to achieving outstanding results. Hardworking, well-qualified, intelligence warfighting professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Valid top secret security clearance.

Overview

3
3
years of professional experience

Work History

Enlisted Soldier

Army National Gaurd
04.2024 - 08.2024
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Provided professional reconnaissance and security support during varied operations.
  • Maintained required level of proficiency in use of firearms.
  • Upheld Army dress and appearance regulations for professional appearance.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Created useful and timely intelligence products to support field operations.
  • Verified visitor security clearances and eligibility for access into SCIFs.
  • Produced multi-source intelligence reports and products for different agency customers.
  • Assisted in creating high-level intelligence briefs for senior-level personnel.
  • Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
  • Conducted detailed data analysis to identify patterns and trends in complex datasets.
  • Provided strategic plotting and navigation for warfare areas.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Completed 35F program as part of leadership development.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.

Server

Buehler Home
12.2021 - 01.2024
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

BOH Team Member

Chic-Fil-A
03.2021 - 08.2021
  • Prepared food while following safe food handling procedures.
  • Unloaded and stocked kitchen supplies.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Maintained high personal grooming standards and uniform presentation.
  • Monitored food temperature, discarding items not stored correctly.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Assisted in setting up and breaking down kitchen stations.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Stocked and rotated food items according to expiration dates.

Education

High School Diploma -

East Peoria Community High School
East Peoria, IL
05.2023

Skills

  • Hand-to-hand combat
  • Land Navigation
  • Intelligence Gathering
  • Weapons Handling
  • Physical Fitness
  • Camouflage Techniques
  • Buddy Care and First Aid
  • Risk Assessments
  • Training Coordination
  • Equipment Maintenance
  • Critical Thinking
  • Strategic Thinking
  • Squad Leadership
  • Secure Communication
  • Security patrols
  • Positive Attitude
  • Imagery Analysis
  • Records Review
  • Defensive Tactics
  • Team Supervision
  • Small arms training
  • Documentation And Reporting
  • Offensive Tactics
  • Equipment management
  • Enemy monitoring
  • Cultural Awareness
  • Teamwork and Loyalty
  • Data Interpretation
  • Information Security
  • Intelligence Analysis
  • National security understanding
  • Strong critical thinking capabilities
  • Intelligence products
  • Managing records
  • Providing briefings
  • Threat detection
  • Risk Analysis
  • Security clearance procedures
  • Hold a Top Secret Security Clearance
  • Data Evaluation
  • Social Media Monitoring
  • Team Player
  • Verbal, interpersonal, and written communication
  • Quantitative Analysis
  • Collaborative mindset
  • Data Collection
  • Intelligence assessments
  • Research abilities
  • Information Verification
  • Report Preparation
  • Research and analysis
  • Report Writing

Hobbies

In my free time I enjoy weight lifting, long distance running and volunteer my time coaching at local schools. 

Timeline

Enlisted Soldier

Army National Gaurd
04.2024 - 08.2024

Server

Buehler Home
12.2021 - 01.2024

BOH Team Member

Chic-Fil-A
03.2021 - 08.2021

High School Diploma -

East Peoria Community High School

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Benjamin Riggenbach