Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Benjamin Rigsby

Elgin,TX

Summary

Sales-driven Showroom Manager talented at building exceeding customer expectations and leading effective sales teams. Smart and enthusiastic and always willing to go the extra mile to make the sale.


Proven history of reliability and best-in-class salesmanship.

Overview

9
9
years of professional experience

Work History

Showroom Manager

G T Distributors Inc.
01.2021 - Current
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Set goals for showroom employees and provided support and motivation to help each achieve true potential.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed 10+ personnel working in marketing and sales capacities.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Managed custom projects by completing initial quotes, design and sample requests.
  • Liaised with marketing team to identify and develop sales and promotional events.

Showroom Sales Lead

G T Distributors Inc.
05.2018 - 01.2021
  • Used in-store system to locate inventory and place special orders for customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Showroom Sales Associate

G T Distributors Inc.
08.2014 - 05.2018
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

Ball High School, Galveston, TX
  • Relevant Coursework: Human Psychology & Marketing
  • Extracurricular Activities: Information Technology

Skills

  • Critical Thinking
  • Staff Meetings
  • Providing Feedback
  • Purchase Orders
  • Sales and Marketing
  • Client Rapport-Building
  • Persuasive Negotiations
  • Client Relationships
  • Adaptable to Changing Demands
  • Staff Coaching and Training
  • Product Assessments
  • Problem Anticipation and Resolution

Accomplishments

  • Supervised team of 10-15 staff members.
  • After taking over management at a low point in staff moral and high turnover, built a team from the ground up that now enjoys working together collaboratively for a common goal.
  • Consistently breach record numbers during semiannual sale days.

Timeline

Showroom Manager - G T Distributors Inc.
01.2021 - Current
Showroom Sales Lead - G T Distributors Inc.
05.2018 - 01.2021
Showroom Sales Associate - G T Distributors Inc.
08.2014 - 05.2018
Ball High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Benjamin Rigsby