Benjamin Rouzan
Lancaster,CA
Summary
Dynamic and dedicated professional with a proven track record at 24 Hour Fitness, excelling in customer service and retention. Skilled in effective communication and teamwork, I consistently enhance customer satisfaction and resolve issues promptly. A valid driver's license complements my ability to deliver results efficiently, ensuring a positive experience for all clients.
Overview
3
3
year of professional experience
Work History
Amazon Delivery Driver
Golden Arrow Linguistics
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Sales and Service Expert
24 Hour Fitness
07.2024 - 03.2025
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Handled calls promptly and with courteous professionalism.
- Maintained high levels of customer retention through exceptional service and follow-up communication.
- Conducted product demonstrations to showcase features, benefits, and value propositions to potential customers.
Sandwich Artist
Jersey Mikes Submarines And Salads
01.2024 - 02.2025
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma - N/A
Paraclete High School
Lancaster, CA04.2022
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Amazon Delivery Driver
Golden Arrow Linguistics
11.2024 - Current
Customer Sales and Service Expert
24 Hour Fitness
07.2024 - 03.2025
Sandwich Artist
Jersey Mikes Submarines And Salads
01.2024 - 02.2025
High School Diploma - N/A
Paraclete High School
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