Benjamin Saks
Tempe St. Luke’s Medical Center
Scottsdale,AZ
22
years of professional experience
1
Certification
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Certified medical professional with business relationship experience and marketing skills that can enhance your company.
Work History
Lead Anesthesia Technician
11 Years 9 Months- To improve the anesthesia stock room organization and log out equipment procedures
- Collaborated with Surgery Department Director and Anesthesia Director to implement written procedures and continuously monitoring anesthesia room equipment and records
- Implemented advance life support protocols and surgical techniques
- Perform and assess patients
- Mentor new Nurse Anesthetist to all areas of Anesthesia and Technicians
- Provided excellent patient care and customer service to all internal and external personnel and hospital visitors.
Marketer & Community Liaison
7 Months- Identified appropriate marketing channels and target customers for campaigns.
- Developed campaigns and specific marketing strategies for clients.
- Wrote engaging and successful marketing, advertising, and website copy.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Established and managed relationships with external data providers and research vendors.
- Updated customer database and generated lists and counts for direct marketing projects.
Anesthesia Technician/Inventory Management
3 Months- To improve the anesthesia stock room organization and inventory and log out equipment procedures
- Collaborated with Surgery Department Director and Anesthesia Director to implement new inventory management software/procedures anesthesia room equipment and records.
- Operated invasive hemodynamic monitoring equipment, intubation bronchoscopes and ultrasonic scanning devices under direction of licensed anesthesia provider.
- Pretested and calibrated anesthesia delivery systems and monitors.
Anesthesia Technician
2 Years- To improve the anesthesia stock room organization and log out equipment procedures
- Collaborated with Surgery Department Director and Anesthesia Director to implement written procedures and continuously monitoring anesthesia room equipment and records
- Implemented advance life support protocols and surgical techniques
- Perform and assess patients
- Provided excellent patient care and customer service to all internal and external personnel and hospital visitors.
Healthcare Account Executive
4 Years- To improve customer service and increase market share (transport volume) within the assigned territory
- Developed and implemented marketing strategies and increased customer service reporting/resolutions and territory transport call volume by 90%
- Analyzed important industry market intelligence in relation to local market trends
- Managed and calling on transport volumes from hospitals, nursing homes, and urgent care.
Anesthesia Technician
3 Years- To improve the anesthesia stock room organization and log out equipment procedures
- Collaborated with Surgery Department Director and Anesthesia Director to implement written procedures and continuously monitoring anesthesia room equipment and records
- Implemented advance life support protocols and surgical techniques
- Perform and assess patients
- Provided excellent patient care and customer service to all internal and external personnel and hospital visitors.
Basic EMT, Paramedic, EMS Dispatcher
4 Years- To provide quality patient care and reduce response time for patient transport
- Assisted with Ambulance company administration to implement new posting locations for ambulance units to reduce response times and collaborated with field staff to reduce ready for shift times
- Implemented new ambulance staffing levels and units available logistically for response
- Collaborated with Ambulance Administrators to setup new posting locations
- Educated field staff to prepare for shift and be available for deployment.
Education
Ambulance Service Manager’s Program
Associate Degree in EMS Management
Skills
17 Years EMT & Paramedic
14 Years Certified Anesthesia Technician Certification-ASATT Organization
Patient Assessment
Managed the Maricopa County Customer Resolution Database for Ambulance Service
Setup and Planned Community and Professional Healthcare expos and conferences
Conducted & Scheduled meeting with Executive Directors
Director of Nursing
and Case Managers to facilitate patient referrals for organization and customer resolutions
Documented and helped resolved customer service complaints and issues
Participated on EMS Hospital Committees to provide service updates and evaluate patient experience
Equipment Maintenance
Certification
- American Society of Anesthesia Technician and Technologist (ASATT) -Certified Anesthesia Technician
- National Registered of Emergency Medical Technician-Paramedic
- State of Arizona Certified Paramedic, BLS, ACLS, PALS, and BLS Instructor
- Experience with Microsoft Word, Excel, PowerPoint, Outlook, and computer programs and databases
Timeline
Marketer & Community Liaison
Spiritual Care Hospice
05.2023 - 12.2023Read More
Anesthesia Technician/Inventory Management
Arizona Heart Rhythm Center
01.2023 - 04.2023Read More
Lead Anesthesia Technician
Tempe St. Luke’s Medical Center
01.2015 - CurrentRead More
Anesthesia Technician
Mountain Vista Medical Center
01.2013 - 01.2015Read More
Healthcare Account Executive
Southwest Ambulance/Rural Metro
01.2009 - 01.2013Read More
Anesthesia Technician
Arizona Heart Hospital
01.2006 - 01.2009Read More
Basic EMT, Paramedic, EMS Dispatcher
Community EMS
01.2002 - 01.2006Read More
American Ambulance Association
Ambulance Service Manager’s Program
Read More
Baker College
Associate Degree in EMS Management
Read More