Benjamin Santiago

Loyal, enthusiastic, hard-working professional with 12 years’ experience in distribution, retail, supply chain, logistics and 3PL management. Operational excellence in distribution and retail management, including inventory control, budgeting, safety, sanitation, and productivity management. Notable leadership, organizational and time management skills. Proven ability to excel in a multi-task environment and to effectively manage multiple projects, while giving attention to details. Competent in personnel management, including training and development, hiring and performance management. Strong interpersonal, oral, and written communication skills. Adept at promoting positive employee and customer service relations and inspiring a high-performance team environment. Experienced in liaising with staff and customers at all levels, for operational and customer service improvements. Sound analytical and problem-solving skills. Committed to continuous improvement.