Benjamin Schecter
St. Paul,MN
Overview
11
11
years of professional experience
Work History
Security Officer
BEST Crowd Management
07.2024 - Current
- Directed guests around building and answered accessibility questions.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Stores Specialist/Food Service Worker
University of Minnesota
02.2023 - 03.2024
- Made food according to standard recipes with requested changes for customer satisfaction.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Monitored food quality and freshness throughout day.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Crew Member
Trader Joe's
11.2014 - 08.2020
- Provided superior customer experience by cultivating and developing relationships with loyal clientele.
- Maintained excellent knowledge of products and services for customer questions.
Education
Bachelor of Arts - Sustainable Agriculture and Food Production
Green Mountain College
Poultney2013
Skills
- Active security guard license
- Valid driver’s license
- CCTV monitoring
- Administering security screening protocols
- De-escalation techniques
- First aid and CPR trained
- Proficiency with Microsoft Office
Timeline
Security Officer
BEST Crowd Management
07.2024 - Current
Stores Specialist/Food Service Worker
University of Minnesota
02.2023 - 03.2024
Crew Member
Trader Joe's
11.2014 - 08.2020
Bachelor of Arts - Sustainable Agriculture and Food Production
Green Mountain College
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