- Enjoy hobbies that combine physical activity with outdoor exploration
- Passionate about balancing physical health with mental and emotional wellness
Benjamin Schmidt
Marysville,WA
Summary
Proven to excel in fast-paced environments, I enhanced patient satisfaction and office efficiency at Schmidt Family Chiropractic through adept appointment management and fostering a team-oriented atmosphere. Skilled in HIPAA compliance and patient care, my adaptability and commitment to excellence are evident in my ability to streamline operations and maintain high cleanliness standards.
Overview
8
8
years of professional experience
Work History
Chiropractic Office Assistant
Schmidt Family Chiropractic
01.2021 - 01.2025
- Managed financial transactions accurately, reconciling day-to-day receipts from cash payments.
- Contributed to a pleasant atmosphere within the chiropractic office by fostering an environment of teamwork, open communication, and mutual respect among staff members.
- Enhanced patient experience by consistently maintaining a clean, welcoming environment within the reception area.
- Improved patient satisfaction by providing efficient scheduling and appointment coordination.
- Collaborated closely with chiropractic team members to ensure a seamless handoff during client appointments.
- Delivered excellent customer service, addressing patient inquiries in person or over the phone with professionalism and empathy.
- Increased office efficiency with proficient use of practice management software for billing and processing.
- Promoted a healthy work culture by serving as the liaison between administrative staff, chiropractors, and patients to resolve any concerns or issues that arose.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assisted chiropractors in delivering quality care through thorough patient record-keeping and documentation.
- Ensured prompt communication between patients and chiropractors through accurate message taking and relaying information as required.
Volunteer Custodian
Cornerstone Bible Church
01.2017 - 01.2019
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, dusting and pressure washing.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Education
No Degree - General Studies
Abeka Academy
Pensacola, FL12-2020
Skills
- HIPAA compliance
- Office administration
- Patient scheduling
- Insurance verification
- Adaptability and flexibility
- Verbal and written communication
- Team collaboration
- Reliability
- Hospitality and accommodation
- Patient assessments and care
- Medical records confidentiality
- Co-pay collection
- Multi-line telephone management
- Medical software applications
- Appointment management
- Positive attitude
- Problem-solving
- Attention to detail
- Multitasking and organization
- Cleaning and sanitizing
- Flexible schedule
Interests
Timeline
Chiropractic Office Assistant
Schmidt Family Chiropractic
01.2021 - 01.2025
Volunteer Custodian
Cornerstone Bible Church
01.2017 - 01.2019
No Degree - General Studies
Abeka Academy
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