Hard-working professional with experience in consultive sales, customer loyalty, contract negotiations & management. Frequently praised as productive by peers, I can be relied upon to help your company achieve its goals.
Overview
15
15
years of professional experience
Work History
Business Manager
Westshore Honda
11.2022 - Current
Optimized cash flow with diligent monitoring of accounts receivable and payable.
Increased financial efficiency by streamlining and automating financial reporting processes.
Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
Reviewed and approved capital expenditure requests, aligning with corporate objectives.
Client Solutions Manager
Beemac Logistics
10.2022 - 10.2023
Delivered exceptional client solutions by identifying and addressing customer pain points, developing tailored strategies, and implementing effective action plans.
Increased overall customer satisfaction by proactively monitoring account performance and providing strategic recommendations for improvement.
Built strong relationships with clients through regular communication, timely issue resolution, and ongoing support.
Enhanced team efficiency by implementing streamlined processes for account management, reporting, and communication.
National Sales Representative
Lazydays RV
11.2018 - 10.2022
Expanded client base by establishing relationships with key decision-makers in target industries.
Achieved consistent growth in annual sales by maintaining a strong pipeline of qualified leads.
Streamlined internal processes, enabling the sales team to close deals more efficiently and effectively.
Sales Representative
Crown Buick GMC
10.2017 - 11.2018
Increased sales revenue by identifying and targeting high-potential accounts.
Generated additional sales opportunities with upselling and cross-selling techniques.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Sales Representative
Toyota of Tampa Bay
11.2016 - 10.2017
Used knowledge of company products and services to recommend solutions to customers
Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
Represented brand during special events, customer interactions and sales
Followed up with customers after sales to gain feedback
Developed strong relationships with clients to grow business networks
Provided product information to customers and aligned products with customer needs to boost satisfaction
Responded promptly to customer queries to increase overall satisfaction
Built and maintained pipeline that supported monthly, quarterly and annual goals
Advised clients regarding accounts, pricing schedules and financing options
Attended scheduled training sessions, department meetings and company events to build expertise and promote company image
Adapted to and remained flexible in changing, fast-paced work environment
Handled client deposits and transactions and updated billing information in company databases
Highlighted new products and company promotions during sales pitches
Forecasted sales numbers to gauge product and campaign success.
Sales Representative
Sundance Chevrolet
01.2012 - 10.2016
Represented brand during special events, customer interactions and sales
Arranged in-person meetings and visited with clients to improve success of sales pitches
Provided product information to customers and aligned products with customer needs to boost satisfaction
Followed up with customers after sales to gain feedback
Identified knowledge gaps within team, developing fulfillment plan
Increased customer retention and renewal growth by revitalizing existing business in segment
Provided feedback gathered through field activity to executive leadership, helping inform future of strategy
Engaged customers to confirm and clarify value and adapt strategy, optimizing ROI
Managed sales team activities by evaluating needs of each territory and participating in sales calls
Recorded names, addresses, purchases and reactions of prospects contacted
Delivered prepared sales talks, reading from scripts that described products and services, to persuade potential customers to purchase product and service and to make donation
Explained products and services and prices and answered questions from customers.
Sales Manager
T-Mobile
02.2009 - 01.2012
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Education
Business/Welding -
Lansing Community College
Lansing, MI
High School Diploma -
Grand Ledge High School
Grand Ledge, MI
05.2008
Skills
Attaining Quotas
Contract Negotiation
Professional Relationships
Business Partnerships
Communications Strategies
Contract Management
Operations Management
Timeline
Business Manager
Westshore Honda
11.2022 - Current
Client Solutions Manager
Beemac Logistics
10.2022 - 10.2023
National Sales Representative
Lazydays RV
11.2018 - 10.2022
Sales Representative
Crown Buick GMC
10.2017 - 11.2018
Sales Representative
Toyota of Tampa Bay
11.2016 - 10.2017
Sales Representative
Sundance Chevrolet
01.2012 - 10.2016
Sales Manager
T-Mobile
02.2009 - 01.2012
Business/Welding -
Lansing Community College
High School Diploma -
Grand Ledge High School
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