Benjamin Schroeder
EVANSVILLE,IN
Summary
Accomplished General Manager with a proven track record at Jimmy John's, enhancing operational efficiency and employee satisfaction. Expert in staff development and inventory control, I spearheaded initiatives that significantly increased sales and profitability. Skilled in fostering strong relationships and implementing effective food safety practices, my leadership has consistently elevated customer and employee approval.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Arby's
05.2021 - 08.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Assistant Kitchen Manager
Chick-fil-A
09.2020 - 05.2021
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
General Manager
Jimmy John's
06.2017 - 09.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant General Manager
Comfort by the Cross Eyed Cricket
06.2017 - 06.2018
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
General Manager
Tropicana Cavanaugh's Steakhouse
09.2015 - 06.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Wauwatosa West High School
Wauwatosa WI05.2008
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Employee Relations
- Food safety and sanitation
Timeline
Assistant General Manager
Arby's
05.2021 - 08.2024
Assistant Kitchen Manager
Chick-fil-A
09.2020 - 05.2021
General Manager
Jimmy John's
06.2017 - 09.2020
Assistant General Manager
Comfort by the Cross Eyed Cricket
06.2017 - 06.2018
General Manager
Tropicana Cavanaugh's Steakhouse
09.2015 - 06.2017
High School Diploma -
Wauwatosa West High School
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