Benjamin Sertich
Fresno,CA
Summary
Motivated candidate with experience in Geographical Sciences and the Service Industry. Proficient in computer usage, following guidelines, and up-to-date on safety regulations. Strong teamwork, communication, time management, and reliability skills to efficiently and promptly complete tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Service Technician I
Cal Fire - Tulare Unit
11.2023 - Current
- Assisted in inventory management by accurately tracking usage and ordering necessary supplies.
- Working within a small team to accomplish tasks through delegation, cooperation, and drive.
- Respond promptly to messages such as emails and phone calls in regards to needs of firefighters within the unit.
- Participated in regular safety trainings to maintain up-to-date knowledge of industry best practices and guidelines.
Guest Services Expert
The Ritz-Carlton Santa Barbara
12.2020 - 04.2022
- Demonstrated ability to multitask by handling multiple customers at once in a timely manner, increasing customer satisfaction.
- Performed opening and closing duties, printing sales reports, setting up duties for the following week.
- Participated and lead weekly staff meeting in regards to high profile consumer needs and company goals.
Prep Cook Trainer
Valhalla
06.2016 - 06.2018
- Developed customized training plans tailored to individual learning styles, fostering employee growth within the profession.
- Increased customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements in recipes or processes.
- Mentored new hires, sharing expert knowledge of equipment usage, ingredient handling, and culinary techniques for successful onboarding.
Education
Bachelor of Arts - Geography
University of California, Santa Barbara
06-2023
Skills
- Understanding of OSHA standards
- Knowledgeable in geographic data visualization tools
- Data Management and Input experience
- Detail-oriented approach
- Versatile in dynamic environments
- Clear interpersonal communication
- Collaborative team management
- Strategic task management
Certification
- California Driver's License
- CPR/AED Certification
- ServSafe Food Handler's Certification
Timeline
Food Service Technician I
Cal Fire - Tulare Unit
11.2023 - Current
Guest Services Expert
The Ritz-Carlton Santa Barbara
12.2020 - 04.2022
Prep Cook Trainer
Valhalla
06.2016 - 06.2018
Bachelor of Arts - Geography
University of California, Santa Barbara
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