Benjamin Shackelford
Lexington
Summary
Correctional Officer with training in CPR, firearms, emergency procedures, and communication skills. Highly motivated, and self-driven to perform at my best through continuous knowledge growth. I have experience in leadership positions due to my pursuit of knowledge, and trust earned by consistent results and honesty.
Overview
7
7
years of professional experience
Work History
Correctional officer
Blackburn correctional complex
04.2025 - Current
- Maintain a strict professional relationship with all staff in administration and security. Maintain control of the institution by enforcing rules and policy. Supervise inmate activities in housing dorms, dining areas, or any inmate accessible locations. Attends to the medical, visitation, personal property, and recreational needs of the inmates. Inspect and patrol the grounds for contraband, unauthorized personnel, and other security risks. Completes required reports and daily logs. Conducts inmate counts, security rounds, and searches. As a correctional officer I am trained in CPR, and knowledgeable on emergency procedures involving how to respond in case of a medical or security emergency.
- Hours per week: 40
Bar Manager/Security/Bartender
The Paddy Wagon Irish Pub
05.2020 - 04.2025
- Studied and completed required courses to maintain my Kentucky Bartending License. Make contact with members of all races, ages, and beliefs that entered into the business and ensured they were treated fairly and equally. Maintain positive relationships with local law enforcement to ensure customer and staff safety if problems occur.
- After my first year I was promoted to bar manager. As Bar Supervisor it is my responsibility to ensure smooth operation of the establishment. My responsibilities during business hours are as follows: Delegating roles to employees during key moments and stressful events. Personally address any disputes with disgruntled guests or employees and quickly determine the best course of action. Provide feedback to employees regarding their efforts and performance. Communicate with employees regarding upcoming events and additional tasks necessary for operation during that time. Work side by side with employees throughout the night supporting any workload demands as needed. Totaling business funds after the doors close. Paying employees after closing duties are complete. End of night walk through to ensure the business is adequately secure and prepared for the following day. Supervise individuals working within Kentucky state law referencing bar licensing agreements and alcohol laws. Ensure staff are maintaining the high standard held by the Paddy Wagon Irish Pub with customer care and safety. During situations of customer safety concerns, I have used the least amount of force necessary to control the situation and maintain order within the business. Trained incoming staff members on policy and procedures for the business and maintaining Kentucky state law.
- Hours per week: 40
- Supervisor: Silas Smith (606-301-1216)
- Okay to contact this Supervisor: Yes
Barista/Training Team Lead
Starbucks
04.2019 - 05.2020
- Worked in a fast-paced environment handling customer orders, spoke with members of all races, religions, and beliefs to handle orders and ensure customer satisfaction. Ensured staff and customer safety while following corporate policy by checking the equipment for issues. Maintained location security by observing customer behavior to report safety issues before they arose. Trained new staff members on policy and procedure within the location to ensure congruency between employees and maintained lines of communication with staff as a resource in furthering their careers withing the corporation.
- Hours per week: 40
- Supervisor: Hannah Howell (859-640-6108)
- Okay to contact this Supervisor: yes
Education
High school diploma or equivalent -
Bryan Station High School
Lexington, KY, United States05-2014
Some college (no degree) - Aviation
Eastern Kentucky University
Richmond, KY, United StatesSkills
- Emergency response
- First aid and CPR certified
- De-escalation techniques
- Conflict resolution skills
- Firearms proficiency
- File and record maintenance
- Physical fitness
- Time management
Timeline
Correctional officer
Blackburn correctional complex
04.2025 - Current
Bar Manager/Security/Bartender
The Paddy Wagon Irish Pub
05.2020 - 04.2025
Barista/Training Team Lead
Starbucks
04.2019 - 05.2020
Some college (no degree) - Aviation
Eastern Kentucky University
High school diploma or equivalent -
Bryan Station High School