Benjamin Shelton
Elma,WA
Summary
Dynamic Assistant Manager at Valvoline Instant Oil Change with proven expertise in operations management and team leadership. Enhanced customer service through effective staff training and compliance with safety regulations. Skilled in money handling and inventory management, achieving a streamlined operation that improved service quality and reduced discrepancies.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Valvoline Instant Oil Change
01.2014 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Machine Operator
McFarland Cascade Pole and Lumber
06.2004 - 11.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Enhanced machine longevity with proactive maintenance and timely replacement of worn parts.
Education
No Degree - Welding
Olympic College
Bremerton, WA06-2019
Skills
- Customer service
- Money handling
- Team leadership
- Time management
- Customer relations
- Staff supervision
- Staff management
- Operations management
- Team collaboration
- Workplace safety compliance
- Employee supervision
Timeline
Assistant Manager
Valvoline Instant Oil Change
01.2014 - Current
Machine Operator
McFarland Cascade Pole and Lumber
06.2004 - 11.2010
No Degree - Welding
Olympic College
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