Summary

Overview

Work History

Education

Skills

Hobbies: Snowboarding, Video games, Playing and watching sports, and Light mechanical work

Languages

Timeline

Benjamin Shifflett

Lusby,MD

Summary

I am a hard working Freshman student entering the College of Southern Maryland preparing to make my dream of getting into sports media a reality. I am motivated and I believe I would be an asset to your company if given the opportunity.

I am detail orientated soaking up information like a sponge and I work quickly to fix any mistakes I make. My love for journalism began as a Freshman at Patuxent High School in Lusby, Maryland where I enrolled in the Journalism 1 course, I decided to keep up my efforts and remained in the program becoming a 4 year completer at graduation. I wrote many articles for my High School newspaper, named Paw Prints.

My first job was at a beautiful restaurant in Solomons Island as a Busser. I have 4 years of experience working with restaurant teammates, becoming skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. I have always been committed to customer satisfaction to resolve complex issues and win customer loyalty. I consider myself to have a teachable, hardworking, punctual, easy going, go get em attitude .

Overview

years of professional experience

Work History

Salesperson

Advanced Auto Parts

06.2024 - Current

Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Restaurant Busser

The Lighthouse Restaurant And Bar

02.2021 - Current

Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
Worked well in diverse team settings by partnering with others to complete tasks.
Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.

Education

High School Diploma -

Patuxent High School

Lusby, MD

06.2024

Skills

Customer care
Relationship Building
Customer Relationship Building
Customer Engagement
Networking
Sales process
Sales strategy development
Negotiation
Special Events
Table Coordination
Pre-Bussing Operations
Table Bussing

Wait Staff Support
Waste Management
Utensil and Glassware Replenishment
Food Waste Disposal
Cleaning and Sanitizing
Heavy Lifting
Floor Cleaning
Safe Work Practices
Dish Washing
Collect Trash
High-Volume Environments
Service Bar Restocking

Hobbies: Snowboarding, Video games, Playing and watching sports, and Light mechanical work

Sports have always been in my life, I started with Flag Football and soccer at the age of 4, progressed into our local youth football program at the age of 5 until aging out at 14. During the pandemic they offered flag football again and I played during my Freshman year. I also found a love for lacrosse participating in the youth league as well as a travel player. I played 2 of the 4 years I attended high school. While I am not physically inclined enough to play them in college I could not imagine a life without them to some degree.

Snowboarding is a sport outside of high school that I found a love for a few years ago and have traveled to places like Virginia and Vermont to conquer some of the tallest peaks.

I do play video games as they are a way to connect with friends and loved ones.

My first car is a 95 ford bronco that is my pride and joy. It was my first big purchase and while I don't know how to do much mechanical work on it my Dad and I am using my Bronco as a learning tool.