Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Additional Experience
Timeline

Benjamin Sigut

Houston

Summary

Certified, hands-on IT support and cybersecurity professional transitioning from a successful career in healthcare administration. Skilled in troubleshooting, system administration, security event monitoring, and process improvement. Known for quickly learning new technologies and fostering teamwork. Seeking to contribute technical and customer-focused strengths in IT support, security, or analyst roles.

Overview

22
22
years of professional experience

Work History

Insurance Verification Specialist Coordinator

Orthopaedic Associates, LLP
08.2008 - Current
  • Resolve computer-related issues to maintain a productive work environment while educating patients on their insurance benefits to ensure a clear understanding and satisfaction. Verify insurance benefits with a 90% claim payment accuracy rate and conduct staff training on verification procedures to enhance team competency. Streamline operations by implementing online tools for benefit verification, resulting in a 95% increase in workflow efficiency.
  • Improved the team's verification skills, significantly reducing claim denials and disputes.
  • Created a collaborative environment that promoted knowledge sharing and skill development.
  • Proactively identified and addressed potential insurance-related issues before they impacted claims.
  • Contributed to a knowledge base of best practices, enhancing overall team performance.
  • Integrated new online verification tools, ensuring a more efficient and error-free workflow.

Medical Records Clerk

02.2004 - 08.2008
  • Managed technical support for office machinery, including computers, printers, and postage meters, diagnosing and resolving malfunctions to ensure operational efficiency. Oversaw inventory control and streamlined procurement for office supplies across four locations, maintaining a well-equipped environment for over fifty staff members. Coordinated the duplication and distribution of patient medical records while adhering to HIPAA and regulatory standards. Established record-keeping and filing systems to enhance information retrieval and data security.
  • Developed inventory tracking system that minimized supply overages and shortages, optimizing resource allocation.
  • Built relationships with healthcare providers, legal professionals, and government agencies to expedite record-sharing.
  • Trained new staff on equipment use and maintenance, boosting productivity and reducing downtime.
  • Ensured compliance with regulatory audits by maintaining accurate records and achieving zero non-compliance incidents.
  • Streamlined records distribution process, reducing turnaround time and enhancing document handling efficiency.

Education

Associate of Science - Cybersecurity

University of St. Thomas, Kolbe School of Innovation and Professional Studies, Houston, TX
12.2023

Skills

  • Operating Systems: Windows Server 2022, Linux
  • Software: Microsoft 365 suite, Active Directory, Microsoft Office
  • Networking: Basic understanding of TCP/IP, LAN, WAN
  • IT Support: Hardware Troubleshooting and Software Troubleshooting, User Account Management

Websites

Certification

  • Google IT Support
  • CompTIA A+
  • CompTIA Security+
  • ISC2 CC
  • CompTIA CySA+

Awards

Summa Cum Laude, Aquinas Honor Society, The National Society of Leadership and Success (NSLS)

Additional Experience

Medical Office Clerk at Gulf Coast Urology, Houston, TX

Timeline

Insurance Verification Specialist Coordinator - Orthopaedic Associates, LLP
08.2008 - Current
Medical Records Clerk -
02.2004 - 08.2008
University of St. Thomas, Kolbe School of Innovation and Professional Studies - Associate of Science, Cybersecurity

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