Benjamin Sims

Coach

Nike

12.2023 - Current

Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
Boosted athlete confidence through personalized training sessions and continuous feedback.
Collaborated with other leadership to share best practices, techniques, and insights for overall store improvement.
Enhanced team performance by developing and implementing effective coaching strategies.
Facilitated open communication between athletes and leadership, ensuring that all concerns were addressed promptly and effectively.
Increased athlete's skills development through individualized coaching based on each athlete's strengths and weaknesses.
Fostered positive and inclusive athlete environment, leading to increased team cohesion and morale.
Developed athletes' skills in various areas of the store, enhancing team performance and individual competence.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and athletes.
Managed inventory control, cash control, and store opening and closing procedures.
Improved customer satisfaction through athlete training in customer service and product knowledge.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Streamlined communication between athletes and leadership, ensuring that all team members were informed of policy changes and promotions.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reported issues to higher management with great detail.