Benjamin Sjoberg
Kuna,ID
Summary
Proven leader in fast-paced environments, adept at Operations Management and Staff Management, with a track record of enhancing team productivity and efficiency at Jack in the Box. Skilled in Schedule Coordination and Recruitment, I excel in optimizing operations and fostering a culture of high performance, achieving significant improvements in customer satisfaction and operational excellence.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Jack in the Box
12.2023 - Current
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained, and supervised staff.
HVAC Installer
YMC Inc.
10.2023 - 12.2023
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Installed components to improve HVAC system performance.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
Customer Service Representative
Jacksons Food Stores
06.2023 - 10.2023
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Busser/Line Cook
Red Robin
09.2022 - 05.2023
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Line Cook
Roadhouse Cinemas
06.2022 - 08.2022
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Team Leader
Jack in the Box
01.2022 - 05.2022
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Evaluated customer needs and feedback to drive product and service improvements.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Line Cook
Cafe Rio
08.2021 - 12.2021
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Crew Member
Jack in the Box
08.2020 - 08.2021
- Took orders, prepared meals, and collected payments.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Stocked shelves to organize aisles in assigned department.
Education
BBA - Finance
Idaho State University
Online05.2028
High School Diploma -
Kuna High School
Kuna, ID05.2022
Skills
- Operations Management
- Schedule Coordination
- Staff Management
- Recruitment
Timeline
Restaurant Manager
Jack in the Box
12.2023 - Current
HVAC Installer
YMC Inc.
10.2023 - 12.2023
Customer Service Representative
Jacksons Food Stores
06.2023 - 10.2023
Busser/Line Cook
Red Robin
09.2022 - 05.2023
Line Cook
Roadhouse Cinemas
06.2022 - 08.2022
Team Leader
Jack in the Box
01.2022 - 05.2022
Line Cook
Cafe Rio
08.2021 - 12.2021
Crew Member
Jack in the Box
08.2020 - 08.2021
BBA - Finance
Idaho State University
High School Diploma -
Kuna High School
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