Benjamin Smith
Portland,OR
Summary
Results-driven relationship builder with a proven track record of success in enterprise technology sales, account management, and customer retention. Played a pivotal role in a fast-growing startup, Titan HST, leading the go-to-market strategy for an emergency communication platform. At Motorola Solutions, successfully managed the full sales process, conducted product demonstrations to C-Suite executives, and maintained a robust sales pipeline. In all roles including Pacstar/Curtiss-Wright Corp., consistently exceeded quotas, received President's Awards, and forged key relationships within the private and public sectors. Adept at consultative selling and strategic business development, contributing to the growth of Fortune 500 companies.
Overview
10
10
years of professional experience
Work History
Real Estate Broker
Windermere Realty Trust
06.2023 - Current
- Exceeded sales goals through effective client engagement and negotiation skills
- Conducted thorough market analysis to advise clients on property values and investment opportunities
- Developed and executed strategic marketing plans to promote properties and attract potential buyers
- Cultivated and maintained strong client relationships to drive repeat business and referrals
- Utilized MLS and CRM systems to manage property listings, track leads, and facilitate transactions
- Provided guidance and support to clients throughout buying and selling process
- Stayed updated on real estate laws and regulations to ensure compliance and client protection.
Enterprise Sales Executive
Titan HST
05.2022 - 06.2023
- Fast growing startup company pushing for IPO, providing critical emergency communication SaaS platform to private sector
- Landed largest account on team, $1M recurring / year
- Developed and executed go-to-market strategy for newly built enterprise sales team
- Quantitatively assessed progress of go-to-market strategy and adjusted for optimization
- Closely partnered with internal business units to maximize success and efficiency
- Managed and executed full sales process from prospect to close with no inbound leads
- Conducted sales calls and product demonstrations to directors and C-Suite executives
- Maintained sales pipeline / forecasts in CRM
- Used consultative selling approach.
Sales Executive
Motorola Solutions
03.2021 - 05.2022
- Publicly traded Fortune 500 $39B company, providing enterprise physical security software and hardware to private and public sector
- Exceeded quota first year with company (104% of quota)
- Accountable for $3M dollar quota with most closed deals ranging from $25K - $200K
- Managed and executed full sales process from prospect to close
- Successfully fostered long-term client relationships through proactive communication and support strategies, resulting in high customer satisfaction and client retention
- Strategically helped grow business within specific partner base by developing new relationships, providing sales training, and sharing prospective on markets and prospects to target
- Conducted sales calls and product demonstrations to directors and C-Suite executives
- Maintained sales pipeline / forecasts in CRM Salesforce
- Used consultative selling approach leveraging wide technical product portfolio.
Federal Sales Representative
Pacstar / Curtiss-Wright Corp.
07.2015 - 03.2021
- Publicly traded $2.3B Company, providing critical software and hardware network products and services to enterprise DoD customers
- President’s Award recipient each year with the company (2016, 2017, 2018, 2019)
- Exceeded quota each year with the company (2016 – 121% of quota, 2017 – 145%, 2018 – 128%, 2019 – 112%)
- Built and maintained relationships with; end users, partners, distributors, and manufacturers
- Initiated outbound sales campaigns to specific programs and verticals to generate incremental opportunities by cold calling and by email
- Outlined basic product needs, work closely and cooperatively with support personnel to develop proposals
- Influenced customer decisions, anticipate customer needs, informed customers of promotions and upgrades, all using a strong knowledge of the company’s products and offerings to overcome objections and close sales
- Managed partner relationships with major prime contractors, including large Government vendors.
Account Manager / Customer Service
CP Medical
09.2014 - 07.2015
- Conducted the entry of customer orders averaging $1,000,0000 every month
- Followed up with key customers to ensure satisfaction of products and service
- Lead outbound sales campaigns via cold calling and email
- Liaised with sales and financial teams to confirm pricing to promptly resolve customer issues
- Processed customer complaints through the RGA process
- Constantly looked for ways to improve business processes which maximized efficiency and productivity, minimized errors, and eliminate non-value added activities
- Tracked key metrics for the customer service function by investigating root causes of problems identified, and campaigning any needed corrective actions.
Education
Bachelor of Science -
Portland State University
Portland, OR United States06.2014
Skills
- Negotiation
- Proactive Communication
- Integrity
- Problem Solving
- Customer Service
- Territory Management
- Pipeline Management
- Account Management
- Relationship building and management
- Customer Presentations
- Customer Retention
- CRM Software
Timeline
Real Estate Broker
Windermere Realty Trust
06.2023 - Current
Enterprise Sales Executive
Titan HST
05.2022 - 06.2023
Sales Executive
Motorola Solutions
03.2021 - 05.2022
Federal Sales Representative
Pacstar / Curtiss-Wright Corp.
07.2015 - 03.2021
Account Manager / Customer Service
CP Medical
09.2014 - 07.2015
Bachelor of Science -
Portland State University
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