Hi, I’m
Benjamin Smith
Multi-Unit Retail Operations and Loss Prevention Management
Benton,AR
Summary
Motivated Multi-Unit Loss Prevention Leader with over 20 years of experience in guiding teams through the development and implementation of programs and procedures aimed at mitigating shrink. Known for collaborative leadership and adaptability, ensuring strong partnerships with Operations and Law Enforcement.
Overview
25
years of professional experience
2
Certification
Work History
Burlington Stores
Area Asset Protection Mgr. / ORC Investigator
10.2021 - 02.2025
Job overview
- Conducted comprehensive probes into large-scale theft cases and ORC activities.
- Executed routine site evaluations to assess risks related to safety, theft, and operations.
- Reduced company losses by establishing strong relationships with law enforcement agencies, reporting incidents promptly, and coordinating investigations.
- Managed enhancement initiatives targeting areas such as physical security, case management, exception reporting and cash variance compliance.
- Managed a team of Asset Protection Associates ensuring their continuous professional development while achieving measurable performance goals.
Shoe Carnival Inc.
Assistant Director of Loss Prevention - West
08.2018 - 10.2021
Job overview
- Managed loss prevention operations, training, and development across 136 stores, spanning 27 states.
- Executed strategic upgrades in processes, tools, and software to align with organizational expansion goals
- Oversaw the execution of all internal and ORC-related external cases
Shoe Carnival Inc.
Regional Loss Prevention Manager
08.2004 - 08.2018
Job overview
- Led diverse teams of loss prevention leaders across 7 districts spanning 16 states.
- Regional compliance achieved through execution of best practices.
- Coached teams in effectively managing payroll, P&L, and inventory budgets.
- Created and distributed targeted, exception-based metrics for performance tracking and shortage concerns
- Facilitated instructional programs in Loss Prevention aimed at onboarding new store and LP management
Education
Penn Foster CollegeScottsdale, AZ
Course Studies from Criminology
University of CincinnatiCincinnati, OH
Criminal Justice / Criminology
Oak Hills High SchoolCincinnati, OH
High School
05.2020
Skills
- Team Building
- Leadership Development
- Communication skills
- Microsoft excel
- Loss Prevention
- Interviewing
- Investigations
- Computer literacy
- Coaching
Certification
- Wicklander-Zulawski enhanced interview & interrogation
- Wicklander Zulawski phone interview and interrogation
Timeline
Area Asset Protection Mgr. / ORC Investigator
Burlington Stores
10.2021 - 02.2025
Assistant Director of Loss Prevention - West
Shoe Carnival Inc.
08.2018 - 10.2021
Regional Loss Prevention Manager
Shoe Carnival Inc.
08.2004 - 08.2018
University of Cincinnati
Criminal Justice / Criminology
Oak Hills High School
High School
Penn Foster College
Course Studies from Criminology
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