Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Benjamin Snyder

Lancaster,OH

Summary

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Professional with background in merchandising and commitment to delivering impactful results. Brings valuable expertise in maintaining and optimizing retail spaces to enhance customer experience. Known for strong collaboration and adaptability, consistently meeting evolving needs of team. Skilled in inventory management and visual merchandising with a commitment towards excellent customer experience.

Overview

19
19
years of professional experience

Work History

Customer Service Merchandiser

G&J Pepsi-Cola
08.2022 - Current
  • Executed product merchandising strategies to optimize shelf placement and increase visibility.
  • Collaborated with sales team to ensure accurate inventory levels and stock rotation.
  • Conducted regular assessments of displays and promotional materials for compliance with brand standards.
  • Implemented efficient restocking procedures to maintain product availability and reduce downtime.
  • Trained new team members on merchandising best practices and operational guidelines.
  • Monitored competitor activities to identify market trends and recommend adjustments in merchandise presentation.
  • Improved customer engagement by enhancing product displays based on consumer preferences.
  • Developed strong relationships with clients to secure favorable pricing and timely deliveries of merchandise orders.
  • Monitored competitor activities to identify trends, adjusting merchandising approaches accordingly for continued success.
  • Collaborated with store managers to optimize merchandise layouts, resulting in improved shopper experiences.
  • Implemented promotional strategies to generate increased sales and capture consumer interest.
  • Supported loss prevention efforts by diligently monitoring inventory levels and reporting discrepancies as needed.
  • Utilized data-driven analysis to inform merchandising decisions, optimizing product assortment for maximum profitability.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Verified products appeared at correct locations in proper quantities.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.

Clerk

Kroger
10.2006 - 08.2022
  • Maintained accurate inventory records through regular stock checks.
  • Assisted in training new clerks on store policies and procedures.
  • Resolved customer inquiries and complaints to enhance satisfaction.
  • Organized merchandise displays to optimize product visibility and sales.
  • Implemented improved inventory management techniques, reducing discrepancies.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Enhanced communication with external vendors, ensuring timely delivery of office supplies.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Fostered culture of continuous improvement by suggesting and implementing process enhancements.
  • Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
  • Served as a point of contact with DSD Vendors.
  • Coordinated inbound and outbound shipments, ensuring accurate documentation and compliance with company policies.
  • Oversaw the loading and unloading of freight, ensuring adherence to safety regulations and proper handling procedures.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated equipment such as power industrial trucks and balers to move outgoing shipments to loading area.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
  • Conducted regular inventory audits to maintain accurate stock levels and identify discrepancies early.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.

Education

Bachelor of Arts - History

Ohio University
Athens, OH

Skills

  • Merchandise presentation

  • Shelf maintenance

  • Stock rotation

  • Brand awareness

  • Product ordering

  • Planogram implementation

  • Friendly and outgoing

  • Reliable and punctual

  • Active listener

  • Pricing and shelf labeling

  • Maintaining stock levels

  • Product inventory counts

  • Pricing and signage updates

  • Space planning

  • Customer relationship management (CRM)

  • Visual merchandising

  • Sales techniques

  • Markdown procedures

  • Vendor relations

  • Retail sales professional

  • Pricing controls

  • Trend identification

  • Supplier audits

  • Product recovery

  • Stock control

  • Merchandising trends

  • Brand presentations

  • Multitasking

Interests

  • Cooking
  • Writing
  • Painting and assembling miniatures

Timeline

Customer Service Merchandiser

G&J Pepsi-Cola
08.2022 - Current

Clerk

Kroger
10.2006 - 08.2022

Bachelor of Arts - History

Ohio University

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Benjamin Snyder