Summary
Overview
Work History
Education
Skills
Timeline
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BENJAMIN SOMMERSTEIN

Jacksonville,FL

Summary

Sales focused General Manager dedicated to creating positive customer experience all through the sales process. Customer oriented focused on creating a family environment for all employees. I believe in doing the right thing all the time, every day, every-time.

Overview

29
29
years of professional experience

Work History

GENERAL MANAGER

TRAVELCAMP RV
04.2020 - Current
  • Developed and implemented strategies to increase sales and profitabiIity.
  • Managed employee reviews, training, schedules, and RV sales
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures.
  • Introduced new methods, selling practices, and systems to increase sales and inventory turn.
  • Recruited, hired, and trained new team members.
  • Implemented innovative sales programs to increase employee loyalty and reduce turnover.

Finance Manager

Priority Automotive
07.2011 - 08.2013
  • Supported operations management, sales floor, to increase revenue and overall financial health.
  • Processed loan applications for automotive deals from start to finish.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell backend and aftermarket products to customers.
  • Developed and maintained relationships with customers, lenders and other third parties.

General Sales Manager

Priority Auto Group
09.2013 - 04.2020
  • Motivated Sales associates to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Held one-on-one meetings with sales team members to identify objections and word tracks.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Owner Operator

151 Raw Bar And Grill
02.2009 - 05.2011
  • Managed day-to-day business operations.
  • Kept all building areas and equipment functional and well-organized to promote business performance.

Manager

Civic Developement Group
07.1994 - 08.2000
  • Managed and motivated employees to be productive and engaged on sales floor
  • Accomplished multiple daily sales goals
  • Maintained professional, organized, and safe environment for employees.
  • Set and achieved daily sales goals in BDC call center environment.
  • Personally Reached out to potential customers via telephone and made sales calls to increase sales floor flow

Sales Associate

GEICO
05.2004 - 06.2005
  • Generated quotes and proposals for clients to match individual needs and wants
  • Daily follow up with interested clients to close sales and generate customers.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.

Education

Bachelor of Arts - Liberal Arts Management Program

Virginia Wesleyan College
Norfolk, VA

Skills

  • Finance and Insurance
  • Customer Retention
  • Customer Relationship Management
  • Inventory Control
  • Sales Analysis
  • Training and Coaching
  • Staff Motivation
  • Sales Team Development

Timeline

GENERAL MANAGER

TRAVELCAMP RV
04.2020 - Current

General Sales Manager

Priority Auto Group
09.2013 - 04.2020

Finance Manager

Priority Automotive
07.2011 - 08.2013

Owner Operator

151 Raw Bar And Grill
02.2009 - 05.2011

Sales Associate

GEICO
05.2004 - 06.2005

Manager

Civic Developement Group
07.1994 - 08.2000

Bachelor of Arts - Liberal Arts Management Program

Virginia Wesleyan College

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BENJAMIN SOMMERSTEIN