Benjamin Sorrell
Gilbert,AZ
Summary
Dedicated warehouse professional with experience in loading and unloading, inventory organization, and team collaboration. Proven ability to improve safety protocols and achieve productivity goals, ready to contribute to a dynamic warehouse environment.
Overview
9
9
years of professional experience
Work History
General Warehouse Associate
Amazon
Phoenix, AZ
04.2024 - 08.2025
- Operated material handling equipment to efficiently transport products within warehouse environment.
- Sorted and organized incoming inventory to maintain optimal storage space and accessibility.
- Packaged customer orders accurately, ensuring compliance with safety and quality standards.
- Assisted in training new associates on warehouse procedures and safety protocols.
- Conducted regular inventory checks to identify discrepancies and improve stock accuracy.
- Collaborated with team members to achieve daily productivity goals and improve workflow efficiency.
- Maintained cleanliness and organization of work area to promote a safe working environment.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
- Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
- Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
Delivery Warehouse Associate
Amazon
Phoenix, AZ
09.2023 - 04.2024
- Conducted inventory checks to ensure stock accuracy and availability for order fulfillment.
- Collaborated with team members to optimize workflows and enhance productivity during peak hours.
- Maintained cleanliness and organization of work area to promote a safe working environment.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Warehouse Material Handler
FedEx
Tempe, AZ
03.2023 - 07.2023
- Loaded and unloaded shipments, ensuring accurate inventory management and organization.
- Inspected incoming deliveries for quality assurance and compliance with safety standards.
- Collaborated with team members to optimize workflow and enhance operational efficiency.
- Sorted materials for scanning to meet production goals.
- Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
- Loaded trucks with outgoing shipments, adhering to weight restrictions and proper stacking methods to minimize risk of damage during transit.
- Observed safety procedures and practices to prevent injury.
Assistant Store Manager
Mobil Gas Station
Phoenix, AZ
11.2021 - 03.2023
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Resolved customer complaints effectively, enhancing overall store reputation and loyalty.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Customer Service Representative
Union 76 Gas Station
Phoenix, AZ
08.2019 - 11.2021
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining quality service standards.
- Maintained knowledge of product offerings to provide accurate information and recommendations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Pizza Dough Maker
Little Caesars Pizza
Phoenix, AZ
05.2017 - 08.2019
- Prepared and mixed high-quality pizza dough according to standardized recipes.
- Monitored dough fermentation process to ensure optimal texture and flavor development.
- Operated commercial dough mixers and other kitchen equipment with precision.
- Trained new staff on dough preparation techniques and kitchen safety protocols.
- Collaborated with team members to improve overall kitchen efficiency during peak hours.
- Demonstrated adaptability by quickly adjusting to recipe modifications or special requests from customers, ensuring satisfaction while maintaining efficiency.
- Maintained a clean and organized workspace, ensuring optimal efficiency and sanitary conditions for dough production.
- Supported overall kitchen operations by pitching in with other tasks as needed, showcasing versatility and commitment to team success.
- Ensured timely preparation of pizza dough by adhering to strict schedules and coordinating with other staff members.
Line Cook
Phillies Pizza Bar And Grill
Tempe, AZ
10.2016 - 05.2017
- Prepared and cooked menu items to meet quality standards.
- Operated kitchen equipment, ensuring proper use and maintenance.
- Collaborated with team members to optimize food preparation efficiency.
- Maintained cleanliness and organization of workstations during shifts.
- Monitored food safety practices, adhering to health regulations consistently.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Education
GED -
Clovis West High School
Clovis, CAAssociate of Arts - Culinary Arts
Scottsdale Culinary Institute / Le Cordon Bleu
Scottsdale, AZSkills
- Heavy lifting
- Loading and unloading
- Pallet jacking
- Warehouse organization
- Order picking
- Warehouse safety
- Material loading and unloading
- Forklift operations
- Attention to detail
- Clear communication
- Punctual and dependable
- Order fulfillment
- Warehouse operations
- Quality control
Timeline
General Warehouse Associate
Amazon
04.2024 - 08.2025
Delivery Warehouse Associate
Amazon
09.2023 - 04.2024
Warehouse Material Handler
FedEx
03.2023 - 07.2023
Assistant Store Manager
Mobil Gas Station
11.2021 - 03.2023
Customer Service Representative
Union 76 Gas Station
08.2019 - 11.2021
Pizza Dough Maker
Little Caesars Pizza
05.2017 - 08.2019
Line Cook
Phillies Pizza Bar And Grill
10.2016 - 05.2017
GED -
Clovis West High School
Associate of Arts - Culinary Arts
Scottsdale Culinary Institute / Le Cordon Bleu
Current Arizona Food Handler Card
My current AZ Food Handlers Card is proof of certification that I have completed a food safety training program, ensuring essential food handling practices to prevent foodborne illness. This certification is required for employees to work in food service establishments and all types of restaurants.