Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Soule

Madison,WI

Summary

Dynamic leader with a proven track record at Marco's Pizza, excelling in team leadership and customer service. Enhanced productivity by implementing efficient scheduling, boosting team morale, and effective communication. Skilled in cash handling and creative problem-solving, fostering a positive work environment and consistently achieving high customer satisfaction. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

5
5
years of professional experience

Work History

Shift Leader

Marcos's Pizza
05.2024 - 08.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Fostered positive work environment, leading to higher employee morale and reduced turnover.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Competitive Gymnastics Coach

Goose Creek Recreation
05.2024 - 02.2025
  • Increased team success at competitions through effective coaching strategies and motivational techniques.
  • Promoted physical fitness and injury prevention by educating athletes on proper stretching, conditioning exercises, and nutrition habits.
  • Cultivated an inclusive atmosphere among team members by encouraging camaraderie, respect, and mutual support.
  • Maintained a safe training environment by adhering to safety guidelines and regularly inspecting equipment for wear or damage.
  • Contributed to overall program development by participating in strategy meetings with other coaches and gym leadership teams.
  • Enhanced athlete performance by developing and implementing tailored training programs for individual gymnasts.
  • Managed administrative tasks such as scheduling practices, coordinating travel arrangements, and maintaining records for each athlete.
  • Developed strong relationships with parents, ensuring open communication channels for discussing their child''s progress and any concerns.
  • Kept abreast of changes in gymnastics rules and regulations by attending professional development workshops and maintaining national coaching certifications.
  • Fostered a positive and supportive team environment by addressing conflicts promptly and reinforcing sportsmanship values.

Recreational Gymnastics Coach

Davitas Funtastic Gymnastics
05.2023 - 01.2024
  • Boosted gymnast confidence levels by providing constructive feedback and celebrating individual achievements.
  • Established trust among athletes, parents, and staff by maintaining open lines of communication and demonstrating professionalism at all times.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Ensured safety in the gymnasium by regularly inspecting equipment, enforcing proper technique, and adhering to industry guidelines.
  • Promoted sportsmanship among athletes through positive reinforcement and recognition of good behavior on the floor.
  • Served as a role model for athletes by demonstrating dedication, hard work, and commitment to the sport of gymnastics.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Increased student retention rate by creating a safe and supportive environment for all participants.
  • Designed engaging warm-up activities to prepare recreational gymnasts for practice sessions, reducing injury rates significantly.

Pet Sitter

Self-employeed
05.2020 - 01.2023
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.

Education

Bachelor of Science - Nuclear Engineering

University of Madison-Wisconsin
Madison, WI
05-2029

High School Diploma -

Stratford High School
Goose Creek, SC
05-2025

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Motivational leadership

Timeline

Shift Leader

Marcos's Pizza
05.2024 - 08.2025

Competitive Gymnastics Coach

Goose Creek Recreation
05.2024 - 02.2025

Recreational Gymnastics Coach

Davitas Funtastic Gymnastics
05.2023 - 01.2024

Pet Sitter

Self-employeed
05.2020 - 01.2023

Bachelor of Science - Nuclear Engineering

University of Madison-Wisconsin

High School Diploma -

Stratford High School