Benjamin Starkey
Https://www.linkedin.com/in/benstarkey-
Summary
Hard-working and self-motivated professional with experience in sales, customer service, and research. Highly skilled in building quality relationships and communication. Strong focus on team collaboration and reliability.
Overview
4
4
years of professional experience
Work History
Medical Device Sales Representative
Rehab Medical
01.2025 - Current
- Cultivate and sustain high-value relationships with key healthcare providers and decision-makers to drive revenue growth and market expansion
- Act as a critical liaison between the company, patients, healthcare providers, and insurance entities, facilitating seamless communication and ensuring optimal patient care
- Conduct in-depth patient consultations, identifying individual needs and recommending tailored equipment solutions to optimize clinical outcomes
- Strategically execute targeted sales calls to establish, strengthen, and diversify referral networks, maximizing business opportunities
Inside Sales Representative
Rehab Medical
06.2023 - 12.2024
- Act as the first point of contact for patients to introduce the company and the process to get equipment
- Collect insurance and all necessary documentation from patient's physicians
- Coordinate evaluations between patients, sales representatives, and physical therapists
- Receive and organize documentation from physicians that will be submitted to insurance for approvals
- Keep sales representatives up to date with the statue of each patient's order and any necessary information
Research Assistant/ Office Administrator
Clinical Pharmacology Lab, Auburn University
09.2021 - 07.2022
- Receive, process, and prepare patient samples for therapeutic drug monitoring (TDM)
- Respond to client or other user questions and needs (eg, manage or response to phone calls or voicemail/ email messages)
- Analysis of the TDM samples, including daily assessment of instrument performance and maintenance of quality control data
- Assist with the invoicing process (processing, sending out, payment, and review)
- Responsible for receiving and distribution of the laboratory supplies
Education
Medical Sales College
12.2022
Bachelor of Science - Biomedical Sciences
Auburn University
05.2021
Skills
- Customer service
- Data entry
- Conflict resolution
- Critical thinking
- Time management
- Paperwork processing
Timeline
Medical Device Sales Representative
Rehab Medical
01.2025 - Current
Inside Sales Representative
Rehab Medical
06.2023 - 12.2024
Research Assistant/ Office Administrator
Clinical Pharmacology Lab, Auburn University
09.2021 - 07.2022
Bachelor of Science - Biomedical Sciences
Auburn University
Medical Sales College
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