Benjamin Stecklein
Riverdale,Utah
Summary
Skilled Operations Supervisor with a proven track record at Ryder, adept in vehicle maintenance and operations management. Excelled in staff supervision, enhancing team productivity by fostering a collaborative environment. Renowned for exceptional customer service and a continuous learning mindset, significantly reducing downtime through efficient maintenance services.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Ryder
11.2023 - Current
- Manage daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivate and train employees to maximize team productivity.
- Ensure compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Resolve issues through active listening and open-ended questioning, escalating major problems to manager.
- Provide backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Create and manage repair orders.
Heavy Duty Diesel Mechanic
Ryder
03.2016 - 11.2023
- Demonstrated versatility by servicing a diverse range of heavy-duty diesel equipment.
- Collaborated with team members on complex repair projects, ensuring timely completion and optimal results.
- Established trust with clientele through consistent delivery of high-quality workmanship across various makes and models of heavy-duty diesel engines.
- Assisted colleagues in troubleshooting challenging mechanical issues, fostering a collaborative work environment that encouraged skill sharing and professional growth.
- Reduced downtime for fleet vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
- Sought out to travel to various locations within the compony to provide expertise and additional work capacity to meat critical company goals. This provided opportunity's to work with different teams and observe different management styles.
Heavy Duty Diesel Mechanic
Maxway Trucking
04.2014 - 03.2016
- Demonstrated versatility by servicing a diverse range of heavy-duty diesel equipment.
- Collaborated with team members on complex repair projects, ensuring timely completion and optimal results.
- Reduced downtime for fleet vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
- Assisted colleagues in troubleshooting challenging mechanical issues, fostering a collaborative work environment that encouraged skill sharing and professional growth.
- Contributed to the overall success of the repair shop by consistently maintaining a clean, organized workspace, and participating in ongoing professional development opportunities.
Shop Suprovisore
Lube Managment
- Managed paperwork effectively, keeping accurate records of completed work and communicating any issues promptly.
- Handled urgent requests efficiently, prioritizing tasks based on customer needs.
- Enhanced customer satisfaction by maintaining professionalism and timely communication.
- Performed daily vehicle inspections and completed reports regarding issues.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Heavy Duty Diesel Certificate - Heavy Duty Diesel
Davis Applied Technology College
Kaysville, UT2015
High School Diploma -
Roy High School
Roy, UT2009
Skills
- Vehicle maintenance knowledge
- Operations Management
- Staff Supervision
- Safety oversight
- Performance monitoring
- Effective communication skills
- Continuous learning mindset
- Adaptive Decision Making
- DOT Regulations Compliance
- Customer Service
- Time Management
- Dependable and reliable
Timeline
Operations Supervisor
Ryder
11.2023 - Current
Heavy Duty Diesel Mechanic
Ryder
03.2016 - 11.2023
Heavy Duty Diesel Mechanic
Maxway Trucking
04.2014 - 03.2016
Shop Suprovisore
Lube Managment
Heavy Duty Diesel Certificate - Heavy Duty Diesel
Davis Applied Technology College
High School Diploma -
Roy High School
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