Benjamin Sweitzer
Orlando
Summary
Dynamic General Manager with extensive experience at Dominos Pizza Inc., driving profitability through effective inventory management and team building. Proven track record in enhancing guest satisfaction and resolving conflicts, while optimizing operational efficiency. Skilled in food safety compliance and effective communication, consistently achieving high performance in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Dominos Pizza Inc.
Shrewsbury
05.2022 - 10.2024
- Oversaw and managed a high-volume store, averaging around $30,000 to $35,000 weekly.
- Interviewed, hired, trained, fired, and coached as needed.
- Scheduled employees based on previous days, weeks, and year's data.
- Managed food costs by implementing a daily inventory count instead of just weekly.
- Balancing the till and safe daily, as well as running bank deposits, and picking up change orders.
- Monitored profit and loss statements to determine areas of improvement.
- Handled complaints and concerns with both employees and customers.
- Phone Sales and Suggestive selling to increase business profitability
Assistant Manager
Mcdonalds
Hanover
05.2020 - 05.2022
- Oversaw the entire operation of the restaurant when the GM was not there.
- Supervised 12 to 15 employees at a time.
- Worked with GM and other assistants to ensure that food safety and cleanliness were followed at all times.
- Helped with weekly inventory, and assisted with placing truck orders.
- Devised action plans and ideas to increase profitability, guest satisfaction scores, and drive-thru times.
- Set team expectations and goals for the day.
- Worked all positions and times, including overnights when needed.
Assistant Manager
Dairy Queen Grill & Chill
Cambridge
02.2017 - 04.2020
- First job. Started from the bottom and worked my way up to Assistant Manager.
- Supervised 3 to 5 employees at a time.
- Interviewed, hired, trained, and fired as needed.
- Prepared food and made sure that food safety was followed.
- Performed basic fryer and oven maintenance.
- Weekly inventory and learning about placing truck orders.
- Attended weekly meetings with the owner and GM, where we would go over profit and loss statements, food costs, labor costs, and customer satisfaction scores.
- Counted and balanced the safe, made bank deposits, and assisted with creating change orders.
Education
BBA - Business Administration And Management
Point University
Macon, GA08-2021
High School Diploma -
Family Christian Academy
Nashville, TN06-2017
Skills
- Reservation management
- Customer service
- Guest relations
- Dining area inspection
- Staff supervision
- Table turnover optimization
- Conflict resolution
- Inventory management
- Food safety compliance
- Team building
- Effective communication
- Time management
- Problem solving
- Food production
- Food presentation
- Guest complaint resolution
- Positive and professional
Certification
- Food Safety Certification
- CPR Certified
Timeline
General Manager
Dominos Pizza Inc.
05.2022 - 10.2024
Assistant Manager
Mcdonalds
05.2020 - 05.2022
Assistant Manager
Dairy Queen Grill & Chill
02.2017 - 04.2020
BBA - Business Administration And Management
Point University
High School Diploma -
Family Christian Academy
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