Benjamin Swetland
Palmyra,PA
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and logistics, notably with Nordstrom. Excelled in inventory management and forklift operations, enhancing efficiency by streamlining material delivery processes. Demonstrated leadership by training new employees, underscoring a commitment to safety and team collaboration. Proven ability to solve complex problems, significantly reducing downtime and costs.
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 150 pounds.
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
23
23
years of professional experience
Work History
Warehouse Associate
Nordstrom
11.2022 - Current
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently lifted materials weighing as much as 100 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Safety Committee Co-Chair for C&D shifts.
- Certified PIT driver.
- Seasonal warehouse trainer (2024 holiday season.)
Freight Handler
FedEx Freight
08.2022 - 12.2022
- Verified and noted count and condition of cargo received.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Loaded and unloaded trucks.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Inspected freight for any damage or faults prior to loading.
- Collaborated with team members to resolve challenges and improve productivity.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Operated equipment while observing standard safety procedures.
Lawn Care Specialist
TruGreen
03.2022 - 10.2022
- Developed lasting customer relationships and grew network over time.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trained and supervised junior lawn care assistants to improve quality of team output.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
- Maintained and serviced lawn care equipment to enhance longevity.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Prepared soil for planting and sowing.
- Inspected gardens for pests, weeds and diseases.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Liquor Store Clerk
Pennsylvania Liquor Control Board
01.2022 - 03.2022
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Received payments by cash, credit, and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
Lawn Care Specialist
TruGreen
07.2021 - 11.2021
- Developed lasting customer relationships and grew network over time.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trained and supervised junior lawn care assistants to improve quality of team output.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
- Maintained and serviced lawn care equipment to enhance longevity.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Maintained gardening tools by replacing blades and fluids.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Prepared soil for planting and sowing.
- Inspected gardens for pests, weeds and diseases.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Safest Driver award for the third fiscal quarter.
Crew Member
Wendy's
02.2021 - 05.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Completed milkshakes and ice cream desserts for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Replenished serving stations with fresh food and cleaned up spills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
Liquor Store Clerk 2
Pennsylvania Liquor Control Board
08.2011 - 11.2020
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Received payments by cash, credit, and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Wrapped, boxed and weighed bakery department products.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
Night Crew Leader
Giant Food Stores
08.2002 - 09.2011
- Supervised team members and oversaw effective and efficient completion of job duties.
- Set performance goals for individual team members and created reward systems and contests.
- Educated crew workers on quality standards throughout construction process.
- Prepared contracts and negotiated revisions, changes and additions to agreements with suppliers, clients and subcontractors.
- Distributed necessary tasks and duties during each shift.
- Facilitated disciplinary action when necessary.
- Quickly and efficiently resolved complaints and escalated issues.
- Performed cash, card, and check transactions to complete customer purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
- Wrapped, boxed and weighed bakery department products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Cedar Park High School
Cedar Park, TX06-2001
Skills
- Pallet building
- Quantity calculations
- Labeling and boxing
- Shipping and receiving
- Inventory counting
- Merchandise staging
- Lifting and sorting
- Product verification
- Order picking and processing
- Purchase order verification
- Cardboard baling
- Warehouse environment safety
- Warehouse tools operation
- Warehouse logistics
- Attention to detail
- Packaging and labeling
- Quality control
- Damage control
- Barcode scanning
- Logistics
- Environmentally controlled storage
- Materials handling and transport
- Stock control
- Inventory control
- Order picking
- DOT regulations
- Team collaboration
- Basic math
- Pallet jack operations
- Equipment operation
- Inventory management
- Warehouse safety
- Forklift operations
- Freight labeling
- Wrapping and boxing
- Trash collection
- Operations support
- Order fulfillment
- Supply chain
- Cost reduction
- Time management
- Excellent driving record
- Inventory transport
- Warehouse organization
- Invoice verification
- Warehouse operations
- Heavy lifting
- Data entry
- Leadership and team building
- Cycle counting
- Record preparation
- Loading and unloading
- Inventory organization
- Warehouse management systems
- Forklift certified
- Material handling
- Complex Problem-solving
- Problem-solving
Timeline
Warehouse Associate
Nordstrom
11.2022 - Current
Freight Handler
FedEx Freight
08.2022 - 12.2022
Lawn Care Specialist
TruGreen
03.2022 - 10.2022
Liquor Store Clerk
Pennsylvania Liquor Control Board
01.2022 - 03.2022
Lawn Care Specialist
TruGreen
07.2021 - 11.2021
Crew Member
Wendy's
02.2021 - 05.2021
Liquor Store Clerk 2
Pennsylvania Liquor Control Board
08.2011 - 11.2020
Night Crew Leader
Giant Food Stores
08.2002 - 09.2011
High School Diploma -
Cedar Park High School
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