Overview
Work History
Education
Skills
Honorsandawards
Community Service
Timeline
Generic

Benjamin Swinson

Greenville,NC

Overview

4
4
years of professional experience

Work History

Dockhand

Inner Banks Marina
05.2021 - 08.2024
  • Managed rental boats/sales and operations
  • Customer Service
  • Supported dock management in implementing procedures for improved workflow and staff performance.
  • Collaborated with team members for efficient use of resources and optimal productivity.
  • Monitored weather conditions closely, to ensure safe operations at all times.
  • Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
  • Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.

Customer Service Representative

Park Boat Company
05.2020 - 08.2024
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Detailed boats and worked with team members daily.

Education

Bachelor of Science - Agricultural Business Management

North Carolina State University
Raleigh, NC
12.2025

Associate of Science - Agricultural Institue, Business Management

North Carolina State University
Raleigh, NC
05.2024

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Adaptability and Flexibility

Honorsandawards

  • North Carolina State University: Agriculture Institute Honor's Graduate, May 2024
  • Barton College: Conference Carolina’s Presidential Honor Roll, 2022, 3.2 GPA
  • Barton College: Transfer Incentive Scholarship, 2022-2023
  • Barton College: Federal Work Study Scholarship, 2022-2023

Community Service

  • Risk Management - Sigma Chi, August 2024
  • Community Projects at NC State University - Grounds cleanup, Athletic cleanup - Sigma Chi - January 2023 - Present
  • Special Olympics, Washington, NC, Volunteer, 01/2021, 06/2021, Oversaw all the racing events and coached the basketball game.



Timeline

Dockhand

Inner Banks Marina
05.2021 - 08.2024

Customer Service Representative

Park Boat Company
05.2020 - 08.2024

Bachelor of Science - Agricultural Business Management

North Carolina State University

Associate of Science - Agricultural Institue, Business Management

North Carolina State University

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Benjamin Swinson