Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Benjamin Tankel

Normal,IL

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated during my tenure at Donatis Pizza. Expert in food preparation and storage, coupled with exceptional team collaboration and customer service skills. Achieved significant improvements in order efficiency and safety compliance, leveraging strong work ethic and problem-solving abilities.

Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.

Hardworking and observant professional with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity. .

Overview

6
6
years of professional experience

Work History

Kitchen Staff Member

Donatis Pizza
Lake Forest, IL
04.2021 - Current
  • Prepared and assembled pizzas, wings, and salads to order, ensuring consistency and quality in every dish.
  • Followed recipes and portion control guidelines to create menu items that met company standards for taste and presentation.
  • Operated kitchen equipment (e.g., ovens, salad stations) safely and efficiently, ensuring proper cooking temperatures and times.
  • Monitored and restocked ingredients and supplies at pizza line, wing station, and salad bar to ensure continuous service during peak hours.
  • Ensured the cleanliness and organization of workstations, including regular sanitization of surfaces, utensils, and equipment to meet health and safety standards.
  • Collaborated with kitchen staff to ensure timely and accurate order preparation, maintaining a smooth workflow and minimizing wait times.
  • Provided excellent customer service by assisting customers with special requests or modifications to orders.
  • Maintained knowledge of menu items, including specials, allergens, and dietary restrictions, to assist customers effectively.

Delivery Driver

Donatis Pizza
Lake Forest, IL
01.2021 - Current
  • Delivered pizzas and other menu items to customers in a timely and efficient manner, ensuring high levels of customer satisfaction.
  • Maintained a safe driving record while navigating through various routes, and managing multiple deliveries per shift.
  • Managed cash transactions, providing accurate change and receipts.
  • Verified orders for accuracy before departing from the store to ensure that customer expectations were met.
  • Communicated effectively with customers to confirm delivery details and resolve any issues or complaints.
  • Assisted with loading and organizing orders for delivery, ensuring proper handling of hot and cold items.
  • Provided excellent customer service, fostering repeat business and positive customer experiences.
  • Worked collaboratively with kitchen staff and other team members to ensure smooth operation during peak hours.

FOH Team Member

Donatis Pizza
Lake Forest, IL
04.2019 - Current
  • Provided exceptional customer service by answering questions about the menu, making recommendations, and addressing special requests or concerns.
  • Collaborated with the kitchen to ensure timely order fulfillment and accurate delivery of food and beverages.
  • Processed customer orders and payments using POS systems, ensuring accuracy and efficiency.
  • Maintained a clean and welcoming front-of-house environment

Forklift Operator

84 Lumber
Gurnee, IL
04.2023 - 08.2023
  • Safely operated forklifts and other material handling equipment to move goods and materials within the warehouse
  • Loaded, unloaded, and organized inventory in storage areas, ensuring items were stored according to safety regulations and organizational guidelines.
  • Followed established safety protocols, including the use of personal protective equipment (PPE), and maintaining clear aisles for efficient movement.
  • Managed inventory counts and assisted with stock organization to ensure accurate record-keeping and inventory control.
  • Assisted in the preparation of goods for shipping and delivery, including labeling, packaging, and arranging items for transport.
  • Documented delivery and receipt of materials, accurately updating logs and databases.

Education

Bachelor of Arts - Criminal Justice

Illinois State University
Normal, IL
05-2026

Skills

  • Grilling and frying
  • Sandwich making
  • Temperature monitoring
  • Food storage
  • Workstation setup
  • Ingredient knowledge
  • Food preparation
  • Sanitary food handling procedures
  • Multitasking and organization
  • Positive demeanor
  • Clear communication
  • Problem-solving
  • Customer service
  • Team collaboration
  • Basic math
  • Strong work ethic
  • Team player attitude
  • Time management
  • Cash handling proficiency
  • Stock allocation
  • OSHA workplace safety
  • Hand-eye coordination
  • Storage and organization
  • Inventory counts
  • Material handling

Affiliations

  • Lacrosse.
  • Rugby.
  • Mock Trial

Timeline

Forklift Operator

84 Lumber
04.2023 - 08.2023

Kitchen Staff Member

Donatis Pizza
04.2021 - Current

Delivery Driver

Donatis Pizza
01.2021 - Current

FOH Team Member

Donatis Pizza
04.2019 - Current

Bachelor of Arts - Criminal Justice

Illinois State University

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Benjamin Tankel