Goal-oriented Human Resources Specialist with 2 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Overnight Stocker
United Market Street
09.2023 - 12.2023
Stocking and arranging items on shelves neatly
Reading and updating inventory reports
Reporting damaged merchandise to managers.
Removed all boxes and related trash from sales floor and processed through compactors.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Maintained neat, organized stockroom free of hazards.
Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
Inspected inventory to identify shortages and maintain consistent inventory.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Human Resources Specialist
Texas Army National Guard
05.2022 - Current
Developed and implemented new employee onboarding process
Provided guidance to managers on disciplinary action and performance management
Reviewed job descriptions, identified necessary changes and updated accordingly
Created training materials for new hires and provided orientation sessions
Analyzed workforce data to develop strategies that address recruitment needs
Managed applicant tracking system to ensure accurate records of applicants and employees are maintained
Maintained confidential personnel files in accordance with applicable laws and regulations
Assisted in developing policies and procedures for the Human Resources Department
Developed compensation plans including salary surveys, job evaluations, bonus plans
Drafted offer letters and employment contracts according to company guidelines
Conducted investigations into workplace complaints or grievances raised by employees
Provided advice and counsel on employee relations issues ranging from attendance problems to harassment claims
Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Sales Representative
Statewide Appeal
08.2019 - 02.2022
Developed and maintained relationships with existing clients to ensure customer satisfaction
Generated new sales leads through cold calling and networking activities
Conducted market research to identify potential customers and their needs
Analyzed customer feedback to improve products and services
Created detailed reports on daily, weekly, and monthly sales activity
Negotiated pricing contracts with customers to maximize profits
Adhered to established policies and procedures when handling customer accounts
Developed key customer relationships to increase sales
Answered product questions with up-to-date knowledge of sales and promotions
Presented products and services to prospective and existing customers to meet client needs.
Trained and mentored new sales representatives.
Managed customer accounts to secure customer satisfaction and repeat business.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and implemented sales strategies to increase profits.
Special Education Inclusion and Resource Teacher at Aubrey ISD, Brockett Elementary SchoolSpecial Education Inclusion and Resource Teacher at Aubrey ISD, Brockett Elementary School