Benjamin Trank
Buffalo
Summary
Adaptable individual with hands-on mechanical skills and a proven track record in vehicle maintenance and snow removal operations. Known for a strong work ethic and the ability to manage tasks efficiently under pressure.
The ability to quickly learn and adapt in new environment. Personable and reliable individual with excellent communication skills and positive attitude.
Dependable professional with strong attention to detail and proactive problem-solving skills.
Overview
3
3
years of professional experience
Work History
Lot Attendant
Nu Era Services
Buffalo, NY
02.2026 - Current
- Assisted in maintaining cleanliness and organization of lot areas.
- Conducted regular inspections of vehicles for damage or discrepancies.
- Managed vehicle movement to optimize available parking space.
- Utilized company software to track vehicle inventory and status updates.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
Snow Plow Operator
Trank Snow Plowing LLC
Buffalo, NY
11.2023 - 04.2026
- Operated snow plow equipment to clear parking lots efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Collaborated with team members to develop effective snow removal strategies during severe weather events.
- Maintained accurate logs of hours worked, routes taken, and maintenance performed on equipment.
- Monitored weather forecasts to anticipate snow accumulation and adjust operational plans accordingly.
- Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
Customer Service Representative
Michael Barend's Allstate Insurance Agency
West Seneca, NY
04.2025 - 02.2026
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed policy changes and claims efficiently using agency management software.
- Assisted clients in understanding insurance products, enhancing overall service satisfaction.
- Maintained accurate records of customer interactions to ensure compliance and follow-up.
- Handled billing inquiries, ensuring prompt resolution and maintaining customer trust.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
West Seneca West Senior High School
West Seneca, NYSkills
- Dependability
- Mechanical/ Hands- On skills
- Thinking and problem solving
- Proactive problem-solving
- Strong attention to detail
- Quick learner/ adaptable
- Strong work ethic
- Dependable and punctual
- Self-Motivated
- Works efficiently with minimal supervision
- Basic knowledge
- Ability to learn new machinery quickly
(Tools, equipment, repairs,)
Timeline
Lot Attendant
Nu Era Services
02.2026 - Current
Customer Service Representative
Michael Barend's Allstate Insurance Agency
04.2025 - 02.2026
Snow Plow Operator
Trank Snow Plowing LLC
11.2023 - 04.2026
High School Diploma -
West Seneca West Senior High School