Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Benjamin Trevino

San Antonio

Summary

I am a knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

I am also a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Lead

Chick-fil-A
Bulverde
03.2025 - 08.2025
  • Led daily operations to enhance workflow efficiency and team productivity.
  • Monitored equipment performance and scheduled regular maintenance checks.
  • Developed training materials for staff development and operational consistency.
  • Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
  • Resolving escalated issues involving customers, vendors or employees.
  • Performing root cause analysis of any problems encountered in operations.

General Manager

Wingstop Restaurant
San Antonio
01.2022 - 02.2025
  • Managed daily operations of fast-paced restaurant environment.
  • Maintained organized cash drawer and balanced daily sales reports.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed calendar systems to streamline appointment booking and meeting arrangements.
  • Monitored schedules regularly to identify trends and recommend improvements for operations.

Line Cook

Bill Miller BBQ
San Antonio
03.2018 - 11.2021
  • Prepared and cooked menu items following established recipes and standards.
  • Maintained cleanliness and organization of kitchen workstations and equipment.
  • Collaborated with team members to ensure smooth kitchen operations during peak hours.
  • Assisted in inventory management by tracking stock levels and notifying suppliers.
  • Followed food safety guidelines to ensure quality and freshness of ingredients.

Education

High School Diploma -

MacArthur High School
San Antonio, TX
05-2019

Skills

  • Operations management
  • Process improvement
  • Equipment maintenance
  • Training material development
  • Root cause analysis
  • Customer relationship management
  • Problem solving
  • Time management
  • Effective communication
  • Warehouse management
  • Strong team building skills
  • Environmental management
  • Facility management
  • Cost control
  • KPI tracking

Affiliations

I have a group of people of about 3 that are devoted to losing weight and increasing their confidence. I am currently helping on this journey and setting weekly goals for them.

Certification

  • I currently have my Managers Food Handlers

Timeline

Operations Lead

Chick-fil-A
03.2025 - 08.2025

General Manager

Wingstop Restaurant
01.2022 - 02.2025

Line Cook

Bill Miller BBQ
03.2018 - 11.2021

High School Diploma -

MacArthur High School

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