Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Benjamin Underwood

Broomfield,CO

Summary

Hard-working professional with 7-8 years of experience and a proven knowledge of customer communications, customer satisfaction, and customer service. Aiming to leverage my skills to successfully fill the Server/Bartending role at your company.

Overview

11
11
years of professional experience

Work History

Bartnder

CALIFORNIA PIZZA KITCHEN
09.2017 - Current
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Collect payments from customers
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Take orders from patrons for food or beverages
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
  • Inform customers of daily specials.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Patient transporter

MERCY HOSPITAL
07.2013 - 09.2016
  • Carry messages or documents between departments
  • Clean equipment, such as wheelchairs, hospital beds, or portable medical equipment, documenting needed repairs or maintenance
  • Collect and transport infectious or hazardous waste in closed containers for sterilization or disposal, in accordance with applicable law, standards, or policies
  • Disinfect or sterilize equipment or supplies, using germicides or sterilizing equipment
  • Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers
  • Transport bodies to the morgue.

Education

High School Diploma -

Loch Raven High School
Baltimore, MD
06-2008

Skills

  • Very Helpful
  • Organized
  • Focused
  • Beverage Preparation
  • Food Service
  • Basic accounting
  • Safe service compliance
  • Food Preparation
  • Menu Memorization
  • Food Running

References

References available upon request

Interests

Snowboarding, Skateboarding, Music, Travelling, Djing venues around colorado like cervantes and YMH denver, soccer and video games

Timeline

Bartnder

CALIFORNIA PIZZA KITCHEN
09.2017 - Current

Patient transporter

MERCY HOSPITAL
07.2013 - 09.2016

High School Diploma -

Loch Raven High School
Benjamin Underwood