Benjamin Upton

Elk Grove,CA

Summary

I enjoy the challenges of new beginnings, Meeting new people. Can work alone and with others. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

years of professional experience

Work History

Lead Painter, and Estimater

Uptown Works Custom Painting

02.2016 - 11.2023

Ensured accurate recordkeeping of labor hours, materials used, and project progress for billing purposes.
Led a team of painters, providing clear direction and fostering strong communication skills.
Maintained a safe work environment with proper ventilation and personal protective gear usage.
Assisted clients in selecting appropriate paint colors, finishes, and materials based on their needs and preferences.
Executed work orders for painting team as part of larger project schedule.
Collaborated with other tradespeople to coordinate schedule and workflow, resulting in smooth project completion.
Organized daily job site clean-up efforts, maintaining a professional appearance throughout the duration of the project.
Primed, painted, varnished and lacquered walls and surfaces.
Utilized advanced painting equipment, such as sprayers and rollers, to efficiently complete large-scale projects with precision and attention to detail.
Reduced material waste by accurately calculating paint quantities needed for each job.
Developed strong working relationships with suppliers, negotiating discounts on materials for cost savings.
Effectively managed multiple concurrent projects while meeting strict deadlines and maintaining high levels of quality control.
Inspected completed work for adherence to very strict guidelines and highest quality standards.
Provided supervisor with daily status report on all job tasks and workers' duties.
Conducted thorough surface preparation, including sanding and priming, to achieve flawless finish results.
Trained new employees in company protocols and specific painting procedures, ensuring consistent quality across all team members'' workmanship.
Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
Prepared surfaces for painting or staining by removing old paint and applying primers.

Warehouse Worker

Home Depot

04.2016 - 07.2016

Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Consistently lifted materials weighing as much as 100 pounds.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Maintained clean, orderly work environment free of hazards.

Call Center Technician

All Data

12.2014 - 02.2015

Enhanced customer satisfaction by efficiently addressing and resolving technical issues.
Streamlined call center operations by implementing effective troubleshooting techniques.
Reduced call wait times through prioritizing tasks and managing time effectively.
Consistently met performance goals with excellent problem-solving skills and technical knowledge.
Developed customized scripts for various scenarios, improving communication efficiency between agents and clients.
Handled high-pressure situations with ease, remaining calm while guiding customers through complex troubleshooting processes.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Responded to customer calls and emails to answer questions about products and services.

Education

GED -

Hartzog Military School

Nevada

08.2010

Skills

Strong leadership abilities
Job Assignments
Crew oversight
Quality control monitoring
Detail-oriented approach
Crew Supervision
Pressure Washing Experience
Ladder Safety Awareness
Spray finishing techniques

Project Estimation Expertise
Problem-Solving
Hand and power tools
Physical Strength and Stamina
Customer Relations
Materials Calculation
Cost Estimation
Job Tracking

Everything outdoors, Golfing, Fishing, Boating Ect....

Love the outdoors, whether it be hiking or just sitting in a park. I feel closer to Thee Almighty.

Interests

Cooking

Helping others