Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Vandewater

Bozeman,MT

Summary

Dynamic professional with a proven track record in animal care and customer service, notably at Montana Grizzly Encounter. Providing animal care and enrichment, facility maintenance and educational talks informing the public about grizzly bear life history, habitat, behavior and safety. Excelled in working with people as lead driver at Dominos Pizza. Delegating tasks, management concerns, teaching and mentoring new employee's being the primary area of focus. At McDonald's, thrived during peak hours, multitasking to maximize efficiency, flow and rhythm. As an entry employee, new to the workforce, took directions seriously, asking questions to ensure efficiency and quickness.

Overview

Work History

Animal Handler

Montana Grizzly Encounter
  • Provided exceptional customer service during public interactions, answering questions about animals'' habits and habitats knowledgeably.
  • Conducted educational presentations for visitors, increasing public awareness of animal conservation efforts.
  • Developed strong relationships with individual animals through trust-based handling practices that fostered a sense of security within their environment.
  • Managed emergency situations calmly when they arose by following established safety protocols specific to each species encountered.

Lead Delivery Driver

Domino's Pizza
  • Monitored driver performance metrics, providing targeted feedback to support continuous improvement initiatives.
  • Interpreted maps and followed written and verbal directions.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Conducted regular performance evaluations for team members, offering constructive feedback to encourage professional growth.
  • Mentored new drivers, providing comprehensive training on company procedures and best practices.

Fast Food Attendant

Mcdonalds, PDI FOODS
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Completed milkshakes and ice cream desserts for customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Demonstrated excellent multitasking abilities by efficiently handling multiple orders simultaneously, leading to increased productivity and customer satisfaction.

Education

Bachelor of Science - Fish And Wildlife Ecology Management

Montana State University
Bozeman, MT
06-2024

Skills

  • Patience and Persistence
  • Animal Enrichment
  • Animal Empathy
  • Zoology Expertise
  • Animal Care
  • Medication Administration
  • Multitasking
  • Problem-solving abilities
  • Animal Behavior Education
  • Facilities Maintenance
  • Work Ethic and Integrity
  • Customer Service

Timeline

Animal Handler

Montana Grizzly Encounter

Lead Delivery Driver

Domino's Pizza

Fast Food Attendant

Mcdonalds, PDI FOODS

Bachelor of Science - Fish And Wildlife Ecology Management

Montana State University
Benjamin Vandewater