Benjamin Vega
Bronx,New York
Summary
Accomplished General Manager with over 10 years of experience in leading and managing operations in various industries. Proven track record of driving revenue growth, increasing operational efficiency, and implementing successful strategies to achieve organizational goals. Skilled in team building, budget management, and client relationship management. Strong leadership abilities with a focus on building cohesive teams and fostering a positive work culture. A results-driven professional dedicated to delivering exceptional performance and exceeding expectations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Jersey Mike's Subs
New York, NY
08.2024 - Current
- Recruited and trained employees to achieve key performance indicators.
- Launched store point rewards and increased sales by 10% in the first quarter.
- Effectively controlled food cost to maintain an average of 24%.
- Fostered community partnerships by collaborating with the Special Olympics of New York, coordinating the donation of 700 sandwiches for their event to support their mission and promote local engagement.
- Supervised the organization and delivery of 400 sandwiches for the Hoboken Annual Run.
General Manager
Sweetgreen
Greenwich, CT
01.2024 - 08.2024
- Led operations, generating weekly sales of $70,000, and consistently exceeding revenue targets.
- Ensured food cost remained consistently at 26%.
- Maintained compliance with health and safety standards, and ensured adherence to company policies.
- Created schedules and monitored payroll to remain within budget.
- Managed inventory, ordering, and vendor relationships to minimize waste and control costs.
Administrative Laboratory Coordinator
St. John's Riverside Hospital
Yonkers, NY
11.2020 - 12.2023
- Oversaw inventory management, procurement of supplies, and equipment maintenance to support smooth laboratory operations
- Responsible for maintaining and updating laboratory documentation, including Standard Operating Procedures and safety protocols
- Acted as a liaison between laboratory staff, vendors, and other departments to facilitate effective communication and collaboration
- Prepared specimens, solutions, and reagents for analysis following established procedures
- Assisted researchers and scientists with various projects and experiments as needed
General Manager
The Little Beet
New York, NY
03.2014 - 11.2020
- Oversaw daily operations of a high-volume restaurant, ensuring quality service and customer satisfaction
- Developed and implemented strategic plans to increase revenue and profitability
- Managed inventory, ordering, and vendor relationships to minimize waste and control costs
- Maintained compliance with health and safety regulations, and consistently achieved high scores on health inspections
- Recruited, trained, and mentored a team of 20+ staff members, resulting in improved performance and efficiency
- Launched 3 fast-casual restaurants in 4 months (3 in Manhattan and 1 in Washington D.C.) that resulted in company unit growth of 200% and revenue growth of 28%
- Managed and collaborated with 5 celebrity chefs on the development of 'The Pennsy NYC', an 8,000 square foot food hall above New York's Penn Station
- Oversaw a team of 18 employees and 3 managers in all operational functions of The Little Beet, including recruitment, training, service, procurement, compliance, and restaurant financials
- Spearheaded the company's largest catering event, which included 4,000 employees of PWC in which we served over 2,000 meals
- Facilitated the successful implementation of the Devoted Development Program: a mentorship initiative where managers meet one-on-one with line-level employees to review personal and professional goals, areas of opportunity, and performance progress
- Redeveloped company core values during a pivotal period of employee growth by conducting weekly meetings with management to assess goals and progression
Education
Associate in Business Administration -
Borough of Manhaan Community College
New York, NY06.2014
Skills
- Food Safety Expert
- Extreme Attention to Detail
- Excellent Time Management
- Hospitality Driven
Certification
- NYC Food Handlers Certificate, 01/01/14, Department of Health
- ServSafe Certified Food Manager, 12/01/19, Servsafe National Accreditation
Volunteer Experience
Wellness in Schools, New York, NY, Partner with Public School 36 in Harlem, NY (student enrollment 537) to educate students, parents, and teachers on healthy food options and recipes to serve in cafeterias as well as cook at home.
Timeline
General Manager
Jersey Mike's Subs
08.2024 - Current
General Manager
Sweetgreen
01.2024 - 08.2024
Administrative Laboratory Coordinator
St. John's Riverside Hospital
11.2020 - 12.2023
General Manager
The Little Beet
03.2014 - 11.2020
Associate in Business Administration -
Borough of Manhaan Community College
Similar Profiles
Jonathan BondJonathan Bond
Crew Member at Jersey Mike's Subs/AJ Subs LLCCrew Member at Jersey Mike's Subs/AJ Subs LLC
Avery CorkillAvery Corkill
General Manager at Hellcat Subs LLC Jersey Mike's SubsGeneral Manager at Hellcat Subs LLC Jersey Mike's Subs
Kaiden LeintzKaiden Leintz
Deli Clerk at Jersey Mike's SubsDeli Clerk at Jersey Mike's Subs
Shiv PatelShiv Patel
Cook at Jersey Mike's SubsCook at Jersey Mike's Subs
Dayshawn JamesDayshawn James
Warehouse Worker at Gradys Cold BrewWarehouse Worker at Gradys Cold Brew