Summary
Overview
Work History
Education
Skills
Militaryexperience
Veteranspreference
Ssn
References
Personal Information
Affiliations
Timeline
Hi, I’m

Benjamin V. Lytle

Riverview,FL
Benjamin V. Lytle

Summary

ASPIRING PROFESSIONAL, EAGER TO EXPAND ON SOLID PROFESSIONAL EXPERIENCE IN A VARIETY OF FUNCTIONAL BUSINESS PILLARS AND RECENTLY SOON-TO-BE-COMPLETED MS IN CLINICAL MENTAL HEALTH COUNSELING. SUPPORTS VETERANS, DELIVERING ON KEY VA GOALS AND ASSISTING THEM IN OBTAINING PERSONAL HEALTH MILESTONES THAT DELIVER A SIGNIFICANT IMPACT ON VETERAN QUALITY OF LIFE AND HEALTH OUTCOMES. STRONG PERFORMER, ACHIEVING ALL ESTABLISHED EMPLOYER GOALS DURING PRIOR HEALTHCARE AND TECHNICAL PROFESSIONAL EXPERIENCES. VALUED TEAM MEMBER, COMMITTED TO SUPPORTING OTHERS, DEVELOPING STRONG RELATIONS, AND MEETING BUSINESS GOALS.

Overview

2025
years of professional experience

Work History

Intern

Job overview

JAMES HALEY VA HOSPITAL

WORK ORDER COORDINATING CLERK
03.2020 - Current

Job overview

  • SUPPORT THE DELIVERY OF REPAIR AND MAINTENANCE SERVICES AT JAMES HALEY VA, ENTERING
  • EDITING, TRANSFERRING, AND CLOSING SCHEDULED PREVENTATIVE MAINTENANCE AND UNSCHEDULED EMERGENCY REPAIR WORK ORDERS IN THE AEMS/MERS WORK ORDER SYSTEM
  • PRODUCE SPECIALIZED REPORTS FOR SUPERVISORS, AO, AND CHIEF OF FMS, SUCH AS EXPEDITED WORK ORDERS OR COVID-19 REQUESTS
  • MONITOR AND REPORT ON DAILY ON ISSUES RELATED TO FMS IN LIVE PROCESS TO THE AO AND CHIEF OF FACILITIES MAINTENANCE
  • COMMUNICATE AND COORDINATE WITH VARIOUS WORK LEADERS AND SUPERVISORS OF THE FACILITY MAINTENANCE SHOPS TO COMPLETE EMERGENCY WORK ORDERS
  • PLAY AN INSTRUMENTAL ROLE IN TRAINING OTHER WORK ORDER CLERKS TO ENSURE EFFICIENT OPERATION OF THE EMERGENCY WORK DESK
  • LEVERAGE VARIOUS TECHNOLOGIES, INCLUDING VATAS FOR TIME CARD REPORTING AND VA FILEMAN TO OBTAIN WORK ORDER INFORMATION UNABLE TO OBTAIN USING MENUS
  • GREET VISITORS AND ASSIST OUTSIDE VENDORS AND DIRECTS THEM TO THE APPROPRIATE FMS SHOP OR APPROPRIATE PERSONNEL

JAMES HALEY VA HOSPITAL

MOTOR VEHICLE OPERATOR
01.2019 - Current

Job overview

  • OPERATE VARIOUS VEHICLES WITH CLASS A CDL, TRANSPORTING VETERANS AND THEIR FAMILY MEMBERS TO VARIOUS CLINICS ONSITE OR OFFSITE
  • INTERACT IN A PROFESSIONAL, APPROPRIATE, AND ENCOURAGING MANNER, FOSTERING AN ENVIRONMENT OF A HIGH-RELIABILITY ORGANIZATION AND ENSURING THAT THE VETERAN AND HIS FAMILY HAVE A SOUND CUSTOMER-CENTERED EXPERIENCE
  • MAINTAIN RECORDS AND ACCURATE PRE-TRIP AND POST-TRIP INSPECTION LOGS AND ACCURATELY RECORD DAILY DRIVER AND PATIENT LOGS INTO SHARE POINT
  • INTERACT WITH AND TRAIN WITH EMERGENCY MANAGEMENT SERVICES TO MAINTAIN EMERGENCY VEHICLES AND ENSURE RETENTION OF KNOWLEDGE OF PROPER SETUP
  • FUEL THE VEHICLES DAILY AND MAINTAIN ACCURATE GSA AND VA LOGS FOR CREDIT CARD RECONCILIATION

Intern
08.2023 - 11.2024

Job overview

  • Implemented creative therapeutic interventions tailored to individual client needs, promoting positive change and personal growth.
  • Established clear boundaries with clients while maintaining a compassionate presence during difficult conversations or moments of emotional distress.
  • Enhanced client experience by providing empathetic and attentive counseling sessions.
  • Facilitated group therapy sessions, fostering a supportive environment for shared learning and growth.
  • Maintained client confidentiality in all communications, adhering to ethical guidelines and protecting the privacy of sensitive information.
  • Participated in case conferences, actively contributing ideas for effective treatment planning based on assessment data findings.
  • Contributed to the improvement of clinical services by participating in supervision sessions and incorporating feedback from supervisors into practice.
  • Maintained timely and accurate documentation, ensuring compliance with ethical guidelines and best practices in mental health counseling.
  • Utilized motivational interviewing techniques to help clients set achievable goals and take steps towards positive change.
  • Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.

JAMES HALEY VA HOSPITAL

CWT HOUSEKEEPING
02.2016 - 12.2018

Job overview

  • WAS DIRECTLY RESPONSIBLE FOR CLEANING ALL COMMON USE AREAS, INCLUDING ROOMS, CUBICLES, HALLWAYS, LOBBIES, LOUNGES, RESTROOMS, CORRIDORS, ELEVATORS, STAIRWAYS, LOCKER ROOMS, AND OTHER WORK AREAS SO THAT HEALTH STANDARDS ARE MET
  • GATHERED AND EMPTY WASTEBASKETS AS WELL AS TRANSPORTED TRASH AND WASTE TO ASSIGNED DISPOSAL AREAS
  • CLEANED, SERVICED, AND SUPPLIED NUMEROUS COMMON AREAS, INCLUDING RESTROOMS, AND COMPLETED DAILY CLEANING OF VARIOUS BUILDING FLOORS BY SWEEPING, MOPPING, SCRUBBING, AND/OR VACUUMING
  • AS DIRECTED, STRIP, SEAL, FINISH, AND POLISH FLOORS, FOLLOWED PRECAUTIONS/PROCEDURES FOR THE USE OF CHEMICAL CLEANERS AND POWER EQUIPMENT TO PREVENT DAMAGE TO FLOORS AND FIXTURES
  • REPLENISH SUPPLIES AND ENSURE THAT ALL INVENTORY/SUPPLIES ARE READILY AVAILABLE FOR CLEANING AND HOUSEKEEPING DUTIES
  • MONITORED BUILDING SECURITY AND SAFETY BY PERFORMING SUCH TASKS AS LOCKING DOORS AFTER OPERATING HOURS IN THE AREAS
  • KEPT STORAGE AREAS AND CARTS WELL-STOCKED, CLEAN, AND TIDY, ORGANIZING DISINFECT EQUIPMENT AND SUPPLIES, USING GERMICIDES OR STEAM-OPERATED STERILIZERS

JAMES HALEY VA HOSPITAL

EMS GROUNDS MAINTENANCE
12.2016 - 01.2018

Job overview

  • RESPONSIBLE FOR TRASH PICKUP, GROUNDS MAINTENANCE, ROAD AND WALKWAY MAINTENANCE, BUILDING EXTERIORS, AND OTHER DUTIES AS ASSIGNED
  • INVENTORIED SUPPLIES OF TOOLS, EQUIPMENT, AND MATERIALS TO ENSURE THAT SUFFICIENT SUPPLIES WERE AVAILABLE AND ITEMS WERE IN USABLE CONDITION
  • ESTABLISHED AND ENFORCED OPERATING PROCEDURES AND WORK STANDARDS THAT ENSURED ADEQUATE PERFORMANCE AND PERSONNEL SAFETY
  • COLLECTED AND DISPOSED OF LITTER AND DEBRIS IN PROPER RECEPTACLES; REPLACED TRASH LINERS AND PREPARED TRASH FOR REMOVAL
  • SPRING AND FALL MAINTENANCE OF GROUNDS TO INCLUDE EDGING, HEDGING, PRUNING OF SHRUBS AND TREES, CLEAN UP AND REMOVAL OF ALL DEBRIS
  • ASSISTED IN PERFORMING TASKS BY THE MECHANICAL ENGINEERING DEPARTMENT WHICH INCLUDED RELOCATION OF OFFICES, MOVING OF FURNITURE AND PAINTING
  • UTILIZED VARIOUS EQUIPMENT, INCLUDING RAKES, SHOVELS, HAND TRUCKS POWERED LAWN MOWERS, HEDGE TRIMMERS, WEED WHACKERS AND OTHER SIMILAR TYPES OF EQUIPMENT

CONTINENTAL TEVES

CNC PROGRAMMER/ MACHINE OPERATOR
05.2011 - 12.2012

Job overview

  • CAREFULLY READ AND INTERPRETED BLUEPRINTS AND ADJUSTED MACHINE TO MEET CUSTOMER EXPECTATIONS; SAFELY OPERATED CROWN AND SIT-DOWN FORKLIFTS INSIDE OF WAREHOUSE ENVIRONMENTS
  • GAINED COMPETENCY IN FINE TUNING SOFTWARE AND CARRIED OUT THE METRICS AND MATHEMATICAL CONVERSIONS REQUIRED TO OBTAIN DESIRED AND SPECIFIED FINAL PRODUCT QUALITY
  • SKILLFULLY OPERATED THE JACKETT LINE, APPLYING POLYETHYLENE COATING AND ARMOR TO OUTSIDE FIBER OPTIC CABLE
  • INSPECTED MATERIAL AFTER COMPLETION FOR ACCURATE MEASUREMENTS OF ALL DIMENSIONS
  • MAINTAINED LOGBOOK WITH GEOMETRIC DIMENSIONS AND HEAT TOLERANCE TO PLAN MACHINING ACTIVITIES
  • ENSURED ALL CNC MACHINES WERE PROPERLY LUBRICATED BEFORE EACH PROCESS INITIATION
  • REDUCED WASTE OF RAW MATERIALS IN THE PRODUCTION OF CATALYTIC CONVERTERS
  • COMPLETED ALL TASKS ASSIGNED TO ME WITH NO INCIDENTS/ACCIDENTS

MARTEN TRANSPORTATION

CLASS A DRIVER
08.2007 - 05.2011

Job overview

  • TRANSPORTED DIFFERENT TYPES OF GOODS FROM DISTRIBUTION CENTERS TO CUSTOMER LOCATIONS THROUGHOUT THE NATION IN A TIMELY AND COURTEOUS MANNER WHILE SAFELY OPERATING A TRACTOR/TRAILER COMBINATION VEHICLE
  • MAINTAINED TRUCK LOGS ACCORDING TO STATE AND FEDERAL REGULATIONS AND SUCCESSFULLY DELIVERED ALL PRODUCT WITHOUT SHORTAGES OR DAMAGES
  • PROVIDED INVOICES TO CLIENTS UPON DELIVERY AND MAINTAINED A COURTEOUS AND POLITE ATTITUDE WHILE PROVIDING CUSTOMER SERVICE
  • ENSURED CARGO AND MACHINERY WAS PROPERLY SECURED FOR TRANSPORTATION PURPOSES AND PERFORMED A PRE AND POST INSPECTION OF TRUCKS AND EQUIPMENT
  • ADHERED TO ALL APPROPRIATE SAFETY PROCEDURES TO TRANSPORT DANGEROUS CARGO AS WELL AS MAINTAINED LOGS OF VEHICLE REPAIR STATUS AND WORKING HOURS

EXODUS REHABILITATION

HOUSE MANAGER
05.2005 - 09.2007

Job overview

  • ADMINISTERED ALL ASPECTS OF THE RESIDENCE AND PROGRAM OPERATIONS SUPPORTING PARTICIPANTS WITH A WIDE RANGE OF BEHAVIORAL HEALTH ISSUES AND GAINING BUY-IN FROM COMMUNITY ORGANIZATIONS TO SUPPORT THE PROGRAM AND RECRUIT NEW MEMBERS
  • SCREENED, INTERVIEWED, TRAINED AND EDUCATED VOLUNTEERS; DROVE THE DELIVERY OF ONGOING TRAINING OF VOLUNTEER STAFF AND COMPUTERIZED RECORD KEEPING OF TRAININGS
  • PLANNED, ORGANIZED AND IMPLEMENTED COMMUNITY EVENTS FOR THE BENEFIT OF THE ORGANIZATION AND PARTNERED WITH THE LOCAL PAPER TO PROMOTE UPCOMING EVENTS AND PRESS RELEASES
  • COORDINATED THE EFFORTS OF COURT ORDERED INDIVIDUALS IN THE COMPLETION OF COMMUNITY SERVICE HOURS
  • FOSTERED AND MAINTAINED VARIOUS RELATIONSHIPS WITHIN THE COMMUNITY TO PROMOTE PROGRAM ACTIVITIES AND VOLUNTEERISM
  • MONITORED OTHER AREA SUBSTANCE ABUSE TREATMENT FACILITIES TO ENSURE BEST PRACTICES WERE BEING USED OR IMPLEMENTED
  • PARTICIPATED IN RESOLVING PROGRAM COMPLAINTS WITH EXECUTIVE LEADERSHIP AS ONE OF THE HOUSE MANAGERS

JULIAN F. KEITH TREATMENT CENTER

SUBSTANCE ABUSE EDUCATOR
03.2002 - 05.2005

Job overview

  • PROVIDED DIRECT REHABILITATIVE SERVICES TO PERSONS WHO HAVE A SUBSTANCE USE DISORDER AND REQUIRED RESIDENTIAL SUPERVISION
  • COMPLETED CLIENT INTAKES, DETERMINED CLIENT NEEDS AND CREATED INDIVIDUALIZED TREATMENT PLANS BASED ON RESEARCH, CLINICAL EXPERIENCE, AND CLIENT HISTORIES
  • INTERVIEWED CLIENTS, REVIEWED RECORDS, AND CONFERRED WITH OTHER PROFESSIONALS TO EVALUATE INDIVIDUALS' MENTAL/PHYSICAL CONDITION AND TO DETERMINE THEIR SUITABILITY FOR PARTICIPATION IN A SPECIFIC PROGRAM
  • REVIEWED AND EVALUATED CLIENTS' PROGRESS IN RELATION TO MEASURABLE GOALS DESCRIBED IN TREATMENT AND CARE PLANS
  • ROTATED IN THE FAMILY PROGRAM, PROVIDING EDUCATION ON ADDICTION AND SOCIAL DYNAMICS AND COPING STRATEGIES DEALING WITH THE CHALLENGES OF REINTEGRATING WITH FAMILY POST ADDICTIVE USE
  • PARTICIPATED IN TEAM EFFORT TO RESOLVE PATIENT / RESIDENT COMPLAINTS AS PART OF INTEGRAL TREATMENT TEAM

ASHEVILLE VAMC

Peer Support Specialist
01.1995 - 02.2002

Job overview

  • PROVIDED INDIVIDUAL COUNSELING TO CLIENTS, WHICH RANGED FROM AGES 18 - 65, WITH A SPECTRUM OF DIAGNOSES AND A FOCUS ON DECREASING ACTIVE DRUG AND ALCOHOL USE
  • DEVELOPED AND IMPLEMENTED TREATMENT PLANS BASED ON CLIENT'S NEEDS AND THE MAINTENANCE OF ACCURATE RECORDS REGARDING VETERAN’S HISTORIES, PROGRESS, AND OTHER REQUIRED SERVICES REQUIRED
  • COUNSELED VETERANS INDIVIDUALLY OR IN GROUP SESSIONS TO ASSIST IN OVERCOMING DEPENDENCIES, ADJUSTING TO SOCIAL AND ECONOMIC CHALLENGES
  • DROVE SERVICES, SERVING AS A CORE MEMBER OF THE TREATMENT TEAM, CONDUCTED INTAKE ASSESSMENTS

UNITED STATES AIR FORCE

PHARMACY TECHNICIAN
02.1988 - 09.1992

Job overview

  • CONSISTENTLY PRAISED FOR EFFICIENT HANDLING OF CUSTOMER SERVICE DUTIES (E.G., ANSWERING PHONES, TYPING PRESCRIPTIONS, PATIENT PROCESSING AND BILLING) THAT ALLOWED PHARMACISTS AND PHARMACY STAFF TO FOCUS ON THE HEALTH CONCERNS OF THEIR PATIENTS
  • ESTABLISHED AND MAINTAINED PATIENT PROFILES, INCLUDING LISTS OF MEDICATIONS TAKEN BY INDIVIDUAL PATIENTS
  • ORDERED, LABELED AND COUNTED STOCK OF MEDICATIONS, CHEMICALS, AND SUPPLIES, AND ENTERED INVENTORY DATA INTO COMPUTER
  • ASSISTED CUSTOMERS BY ANSWERING SIMPLE QUESTIONS, LOCATING ITEMS AND REFERRING THEM TO THE PHARMACIST FOR MEDICATION INFORMATION
  • MIXED PHARMACEUTICAL PREPARATIONS ACCORDING TO WRITTEN PRESCRIPTIONS
  • PREPARED AND PROCESSED MEDICAL INSURANCE CLAIM FORMS AND RECORDS
  • ANSWERED TELEPHONES, RESPONDING TO QUESTIONS AND REQUESTS
  • TRAINED NEW EMPLOYEES IN PHARMACY DAILY OPERATIONS

Education

WALDEN UNIVERSITY
Minneapolis, MN

Master of Science from CLINICAL MENTAL HEALTH COUNSELOR
11-2024

University Overview

SPRINGFIELD COLLEGE
SPRINGFIELD, MA

B.S. from HEALTH HUMAN SERVICES
01.2019

University Overview

JAMES HALEY VA
TAMPA, FL

STEPPING WITH PRIDE
01.2019

University Overview

Skills

  • MEDICAL SERVICE PROGRAMS
  • VETERANS SERVICE PROGRAMS
  • MEDICAL TERMINOLOGY
  • MENTAL HEALTH PROGRAMS
  • IMPLEMENTING PROGRAMS
  • PATIENT/VETERAN SATISFACTION
  • STAFF TRAINING/DEVELOPMENT
  • STRONG SUPERVISORY SKILLS
  • DATA MANAGEMENT
  • TREND REPORTING & ANALYSIS
  • PROCESS IMPROVEMENT
  • COMPLEX PROBLEM SOLVING
  • ORAL/WRITTEN COMMUNICATION
  • CUSTOMER SERVICE/RELATIONS
  • STRONG ATTENTION TO DETAIL

Militaryexperience

Militaryexperience
United States Air Force, England AFB, LA, Pharmacy Technician, 02/01/88, 09/01/92, 40+, E3, Consistently praised for efficient handling of customer service duties (e.g., answering phones, typing prescriptions, patient processing and billing) that allowed pharmacists and pharmacy staff to focus on the health concerns of their patients., Established and maintained patient profiles, including lists of medications taken by individual patients., Ordered, labeled and counted stock of medications, chemicals, and supplies, and entered inventory data into computer., Assisted customers by answering simple questions, locating items and referring them to the pharmacist for medication information., Mixed pharmaceutical preparations according to written prescriptions., Prepared and processed medical insurance claim forms and records., Answered telephones, responding to questions and requests., Trained new employees in pharmacy daily operations.

Veteranspreference

Veteranspreference
YES

Ssn

Ssn
XXX-XX-5374

References

References
  • Dr. Michael Cooper, mcooper2@springfieldcollege.edu, (813) 495-3962
  • Dr. Morissa Stewart, mstewart@springfieldcollege.edu
  • Sheila Jasper, sheila.jasper.va.gov, (770) 757-8317

Personal Information

Personal Information
Citizenship: USA

Affiliations

Affiliations
  • Omega Psi Phi
  • Chi Sigma Iota
  • American Counseling Association

Timeline

Intern
08.2023 - 11.2024
WORK ORDER COORDINATING CLERK
JAMES HALEY VA HOSPITAL
03.2020 - Current
MOTOR VEHICLE OPERATOR
JAMES HALEY VA HOSPITAL
01.2019 - Current
EMS GROUNDS MAINTENANCE
JAMES HALEY VA HOSPITAL
12.2016 - 01.2018
CWT HOUSEKEEPING
JAMES HALEY VA HOSPITAL
02.2016 - 12.2018
CNC PROGRAMMER/ MACHINE OPERATOR
CONTINENTAL TEVES
05.2011 - 12.2012
CLASS A DRIVER
MARTEN TRANSPORTATION
08.2007 - 05.2011
HOUSE MANAGER
EXODUS REHABILITATION
05.2005 - 09.2007
SUBSTANCE ABUSE EDUCATOR
JULIAN F. KEITH TREATMENT CENTER
03.2002 - 05.2005
Peer Support Specialist
ASHEVILLE VAMC
01.1995 - 02.2002
PHARMACY TECHNICIAN
UNITED STATES AIR FORCE
02.1988 - 09.1992
SPRINGFIELD COLLEGE
B.S. from HEALTH HUMAN SERVICES
JAMES HALEY VA
STEPPING WITH PRIDE
Intern
WALDEN UNIVERSITY
Master of Science from CLINICAL MENTAL HEALTH COUNSELOR

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Benjamin V. Lytle