Benjamin Walters
Alger
Summary
Dynamic and results-driven professional with extensive experience in equipment operation and preventive maintenance at Hyperion Materials Technology. Proven ability to analyze production data and enhance team performance through effective communication and collaboration. Committed to ensuring operational efficiency and safety while exceeding customer satisfaction.
Overview
16
16
years of professional experience
Work History
Press Operator
Hyperion materials technology
West Branch
11.2021 - 12.2024
Hi Low Driver
Bay view mr.chips
Pinconning
04.2018 - 12.2018
- Ensured all products were properly secured prior to transport.
- Communicated effectively with other drivers regarding routes and deliveries.
- Broke down obsolete pallets and rebuilt to accommodate current product specifications.
- Tied and secured loads to prevent shifting or damage to items.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Documented and reported equipment mechanical and safety problems.
- Relocated goods from dock area to appropriate storage locations.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Operated motorized pallet jacks and hi lo forklifts to safely move products to target destinations.
- Inspected lifts before use to prevent damage to goods.
- Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Operated power material handling equipment to accurately select and palletize loads.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Reported any incidents or accidents to supervisor immediately upon occurrence.
- Secured loads on pallets to minimize damage and worker injuries.
- Trained new employees on warehouse safety and operations procedures.
- Maintained yard appearance, keeping ground clean and clear.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Checked shipments for damaged or incorrect items.
- Resolved customer complaints in a professional manner.
- Sorted, selected, loaded and inspected product inventory upon arrival and departure.
- Estimated weights, heights, and centers of balance to make precise placements.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Assisted with loading and unloading activities when necessary.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Maintained orderly and safe environment by continuous cleaning of equipment and work area.
- Cleaned and maintained the interior and exterior of the Hi Lo vehicle regularly.
- Communicated with team members to coordinate efficient and accurate movements.
- Weighed materials or products to record data on tags or labels.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Maintained current forklift training and certification as required by company policies.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
Maintenance Crew Member
Saganing eagles landing casino
Standish
11.2011 - 10.2017
- Aligned and balanced new equipment after installation.
- Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
- Removed snow from sidewalks, driveways and parking areas.
- Cleared walkways of snow and ice during winter months.
- Implemented troubleshooting techniques to resolve issue.
- Provided support to other crew members during large-scale maintenance tasks.
- Maintained compliance with internal and regulatory safety standards.
- Conducted inspections and preventive maintenance on HVAC, electrical, and plumbing systems.
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Cut grass around the perimeter of the building using a lawn mower.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Trimmed trees and bushes to maintain a neat appearance at all times.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Operated a variety of hand and power tools safely and efficiently.
- Coordinated with management to prioritize maintenance tasks.
- Provided technical support to other crew members when needed.
- Assisted with painting projects both inside and outside the facility.
- Calculated required materials needed based on field measurements or work orders.
- Identified problems during daily work inspections and addressed concerns.
- Managed inventory of maintenance supplies and equipment.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Trained new maintenance staff on procedures and safety protocols.
- Collaborated with team members to assess equipment performance needs.
- Responded to emergency repair requests promptly to minimize downtime.
- Executed groundskeeping duties, including snow removal and leaf cleanup, to ensure safe access.
- Inspected building interiors and exteriors for needed repairs or replacements.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Followed correct procedures for handling, transporting and disposing of new and recycled materials.
- Monitored building security systems and participated in emergency planning.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cashier
Home Depot
West Branch
01.2009 - 01.2011
- Answered customers' questions and provided information on store procedures or policies.
- Maintained work area and kept cash drawer organized.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer questions and provided store information.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Offered customers carry-out service at completion of transaction.
- Worked closely with front-end staff to assist customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Scanned items and checked pricing on cash register for accuracy.
- Built and maintained productive relationships with employees.
- Counted and balanced cashier drawers.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers and answered any questions they had about the store's products and services.
Education
GED -
Ogemaw Heights
West Branch, MI06-2000
Skills
- Equipment operation
- Machine setup
- Preventive maintenance
- Production data analysis
Timeline
Press Operator
Hyperion materials technology
11.2021 - 12.2024
Hi Low Driver
Bay view mr.chips
04.2018 - 12.2018
Maintenance Crew Member
Saganing eagles landing casino
11.2011 - 10.2017
Cashier
Home Depot
01.2009 - 01.2011
GED -
Ogemaw Heights