Benjamin Watkins
Buford,GA
Summary
Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Industrious Forklift Operator trained in all aspects of shipment inspections and transportation. Strong and robust individual comfortable lifting up to 300 pounds and operating all job-related equipment such as shrink wrap machines.
Overview
9
9
years of professional experience
Work History
Forklift Operator
Kiddly Marketing & Fulfillment
05.2022 - Current
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped, and staged for shipments.
- Maneuvered forklift safely in congested and confined areas using skill and technique.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Communicated with floor managers to determine merchandise placement.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Apprentice
Bolder Construction
06.2021 - 05.2022
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
- Honed strong communication, problem-solving and organizational skills while completing tasks and working with team.
- Prepared worksite by setting up required tools and supplies.
- Developed keen eye for detail and commitment to producing quality craftsmanship.
- Supported team with demolition, framing and drywall installation and finishing, applying best practices.
- Developed understanding of electrical and plumbing systems, including troubleshooting and repair.
- Gained experience installing interior and exterior doors, windows and siding, working closely with manager for precise results.
- Practiced installation of countertops, sinks and other fixtures, meticulously following instructions.
- Installed tile, hardwood and laminate floors to client specifications.
- Assisted with post-construction cleanup and maintenance.
- Loaded and carried materials to facilitate transport at construction sites.
- Followed industry regulations and local building codes.
- Provided excellent customer service and answered questions related to project timelines and costs.
- Inspected completed projects to meet customer expectations.
- Prepared and applied construction materials to build structures or fill gaps.
- Conducted quality control of materials used in construction.
- Utilized equipment to break old forms and structures.
- Smoothed and leveled new concrete or other materials.
- Developed successful system for tracking project progress.
Pool Technician
Dive Educators
03.2018 - 02.2020
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Maintained clean, safe and appropriately stocked company vehicle.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Conducted pool safety inspections and reported unresolved issues immediately.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Wrote and revised maintenance procedures.
- Managed maintenance activities, supervised staff and inspected equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Spread out articles or materials and examined for holes, tears and other defects.
Automotive Technician
Lilburn Tire
03.2018 - 02.2020
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Read and followed technical documentation to complete accurate repairs.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Explained estimates and determined repair timelines to manage customer expectations.
- Coordinated with parts department to determine availability of necessary components.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
Customer Service
Publix
08.2015 - 04.2018
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Processed orders, service requests and applied information to customers.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
Pool Technician
Lake Lanier Islands Resort
05.2015 - 08.2016
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Maintained clean, safe and appropriately stocked company vehicle.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Conducted pool safety inspections and reported unresolved issues immediately.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Liaised with internal departments to optimize productivity and efficiency.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Spread out articles or materials and examined for holes, tears and other defects.
Education
No Degree - Cyber Security
Gwinnett Technical College
High School Diploma -
Buford High School
Buford, GA05.2017
Skills
- Communication and Presentation
- Production Assistance
- Staging and Sorting
- Bulk Liquid Transportation
- Project Management
- Production Deadline Management
- Weight Documentation
- Flatbed Trailer Load Security
- OSHA Workplace Safety
- Dock Work
- Material Packaging
- Logistics and Supply Chain Support
- Heavy Equipment Operation
- Palletizer
- Packing and Scanning
- General Construction
- Material Inventory
- Safe Moving Operations
- Warehouse Procedures
- Inventory Control
- Team Player
- Business Ethics
- Supply Chain and Inventory Management
- Order Picking and Processing
- Equipment Operation
- Automated Machinery Operation
- Warehouse Management
- Repairing Tires
- Assembly Lines
- Safety Awareness
- Parts Cleaning and Lubrication
- Pallet Disassembly and Assembly
- Maintenance and Repair
- General Laborer
- Equipment Maintenance
- Loading and Unloading
- Teamwork and Collaboration
- Safe Driver
- Safety Standards
- Basic Math Aptitude
- Support Warehouse Operations
- Shipping and Receiving
- Freight Counts
- Wrapping and Banding
- Load Inspection
- Time Management
- Staff Management
- Pallet Construction
- BOL Knowledge
- Verbal and Written Communication
- Coaching and Mentoring
- Process Management
- Equipment Inspection
- Battery Recharging
- Shipping Operations
- Inventory Reporting
- Storage and Organization
- Certified Pallet Jack Operator
- Material Handling
Timeline
Forklift Operator
Kiddly Marketing & Fulfillment
05.2022 - Current
Apprentice
Bolder Construction
06.2021 - 05.2022
Pool Technician
Dive Educators
03.2018 - 02.2020
Automotive Technician
Lilburn Tire
03.2018 - 02.2020
Customer Service
Publix
08.2015 - 04.2018
Pool Technician
Lake Lanier Islands Resort
05.2015 - 08.2016
No Degree - Cyber Security
Gwinnett Technical College
High School Diploma -
Buford High School
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