Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Webb

Young Harris,GA

Summary

- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

- Energetic Manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Starbucks Department Manager

Ingles Markets-Blairsville, GA
06.2018 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • One of my greatest achievements in this role was becoming the #1 department in sale for the District. This has been consistent for 2 years.
  • Although this role states the Blairsville, Georgia location, I have also managed the Starbucks locations in Hiawassee, Georgia, Blue Ridge, Georgia, and Hayesville, North Carolina. I do believe rotating to different locations provided me with a rounded experience to better myself as a manager.

Book Keeper/Cashier Assistant

Ingles Supermarket
11.2017 - 05.2018
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Collaborated with team members to maintain a positive work environment and boost employee morale.
  • Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.

Cashier/Customer Service

Hardee's-Hiawassee, GA
08.2016 - 11.2017
  • My biggest accomplishment was being recognized by the district manager for having exceptional customer service skills.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High school diploma -

Towns County High School
05.2018

Skills

  • Assistant Manager Experience
  • Interviewing
  • Management
  • Merchandising
  • Retail Management
  • Retail Sales
  • Time Management
  • Host/Hostess
  • Barista experience
  • Cashiering
  • Coffee Experience
  • Cash Handling
  • Store Management Experience
  • Supervising Experience
  • POS
  • Upselling
  • Inventory Control
  • Customer Service
  • Shift Management
  • Sales Management
  • Loss Prevention
  • Team Management
  • Cleaning Experience
  • Recruiting
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Customer Engagement
  • Goals and performance
  • Flexible Schedule
  • Staff Development
  • Work Planning and Organization
  • Sales expertise
  • Order Processing
  • Employee Scheduling
  • Conflict de-escalation
  • Product restocking
  • Employee Management
  • Staff Hiring and Retention
  • Workflow Coordination
  • Strategies and goals
  • Innovation Skills

Certification

ServSafe

Timeline

Starbucks Department Manager

Ingles Markets-Blairsville, GA
06.2018 - Current

Book Keeper/Cashier Assistant

Ingles Supermarket
11.2017 - 05.2018

Cashier/Customer Service

Hardee's-Hiawassee, GA
08.2016 - 11.2017

High school diploma -

Towns County High School

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Benjamin Webb