Benjamin Wildman
Spencer,IN
Summary
Organized sales representative with experience in regular clientele communication and customer retention. Driven salesperson always looking into new market trends and customer leads. Recognized for quality communication skills and relationship building.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Employment Consultant
DSI Services
Bloomington, IN
04.2024 - Current
- Developed strategies to identify and recruit qualified job seekers for client companies.
- Provided career counseling services, including resume writing assistance and interview preparation guidance.
- Conducted individualized assessments of job seeker's skills, interests and needs to determine suitable job placement opportunities.
- Maintained up-to-date knowledge of relevant government programs and funding sources related to employment initiatives.
- Monitored clients' progress after placement to ensure successful integration into their new roles.
- Managed a caseload of approximately 25 clients per month providing ongoing support throughout the job search process.
- Assisted clients in developing realistic career objectives based on their qualifications, experience and personal goals.
- Developed relationships with potential employers to increase job placement opportunities for clients.
- Facilitated meetings between employers and prospective candidates in order to facilitate successful placements.
- Placed individuals in jobs based on skills, abilities and interests.
Lottery Sales Represtative
IGT Global Solutions
Bloomington, IN
10.2022 - 01.2024
- Attended regular training sessions conducted by state representatives regarding changes in laws or regulations governing lotteries in the area.
- Coordinated with vendors for delivery of new products and restocking existing ones.
- Adhered to all local laws, rules, and regulations pertaining to the sale of lottery tickets.
- Assisted management with preparing reports for weekly and monthly sales analysis.
- Promoted responsible gaming practices among patrons as per company guidelines.
- Maintained cleanliness inside the store premises including counters, shelves, floors.
- Ensured lottery tickets and supplies were adequately stocked in the store.
- Provided advice to customers on how to play various types of lottery games.
- Informed customers about upcoming promotions and special offers related to lotteries.
- Answered questions about gaming rules and policies.
- Analyzed sales data from previous campaigns in order to develop strategies for future product promotion efforts.
- Provided training and guidance on best practices in sales operations management.
- Developed and implemented sales strategies to increase territory revenue.
- Provided training to existing customers on product usage, implementation and upgrades.
- Resolved customer complaints in a timely manner, ensuring customer satisfaction.
- Managed inventory levels effectively across the assigned region.
- Participated in regular team meetings to discuss progress and challenges faced by the team members.
Inside Sales Representative
EJP
Jeffersonville, IN
07.2019 - 07.2022
- Provided customers with product information, pricing and availability.
- Developed and implemented strategies to increase sales volume.
- Maintained detailed records of customer interactions, orders and account status updates.
- Cross-sold additional products or services based on customer needs.
- Established relationships with key decision makers at target companies.
- Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
- Assisted in resolving customer complaints in a prompt manner.
- Monitored competitor activities and recommended changes accordingly.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Delivered superior customer support to improve account retention rate.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Contacted new and existing customers to discuss product and service solutions.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Initiated sales correspondence, preparing and presenting professional bids to customers.
- Collaborated with team members to determine strategic sales approaches.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Replenished and arranged items to maintain appearance.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Prepared purchase orders for new stock when needed.
- Created purchase orders and tracked invoices from vendors.
- Reconciled vendor statements against purchase orders for any discrepancies.
- Managed daily operations of receiving, storing, shipping, and distributing materials.
- Coordinated logistics related to shipping and receiving of products.
- Coordinated inventory and off-line receiving, transferring, and tracking of inventory.
Laborer
Sweetwater Conservancy District
Nineveh, IN
06.2018 - 07.2019
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Worked with team members to ensure efficient workflow throughout the day.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Operated riding mowers and walk-behind mowers on a variety of terrain types.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Maintained grounds through lawn care, garbage removal and special services such as tree pruning and removal.
- Assisted with the installation of pipelines by using various tools and equipment such as shovels, backhoes, and augers.
- Repaired damaged pipelines using appropriate welding techniques and tools.
Education
High School Diploma -
Brown County High School
Nashville, IN05-2018
Skills
- Reviewing cases
- Resume editing
- Analyzing job opportunities
- Documentation skills
- Developing leads
- Telephone sales
- Goal Setting
- Order Management
- Client Relationship Management
- B2C Sales
- Attention to Detail
- Pipeline Development
- Issue Resolution
- B2B Sales
- Relationship building and management
- Payment Processing
- Rapport Building
- Excellent time management
- Product Knowledge
- Territory Management
- Exceptional customer service
- Inside sales
- Pricing
- Materials Management
- OSHA Standards
- Stock organization
- Receiving support
- Stock Rotation
- Loading and unloading
- Hand-Eye Coordination
- Material Handling Equipment
- Heavy Lifting
- Truck loading
- Shipping
- Load Balancing
- Forklift Operation
- Shipment Preparation
- Warehouse Safety
- Order Picking
- AS400 Software
- Planograms
- Purchasing
Certification
- OSHA 10
- OSHA 30
- Forklift Certification
- Drivers License (Since 2016)
References
References available upon request.
Timeline
Employment Consultant
DSI Services
04.2024 - Current
Lottery Sales Represtative
IGT Global Solutions
10.2022 - 01.2024
Inside Sales Representative
EJP
07.2019 - 07.2022
Laborer
Sweetwater Conservancy District
06.2018 - 07.2019
High School Diploma -
Brown County High School
- OSHA 10
- OSHA 30
- Forklift Certification
- Drivers License (Since 2016)
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