Summary
Overview
Work History
Education
Skills
Research Experience
Certification
Campus Involvement & Activities
Timeline
Generic

Benjamin Williams

Clinical Mental Health Counseling Graduate Student
Waterford

Summary

Reliable worker seeking an entry-level job position. Offering excellent communication and good judgment. Looking to apply both my skills and knowledge to a professional environment.

Overview

7
7
years of professional experience
2026
2026
years of post-secondary education
2
2
Certifications

Work History

Front of House Employee

Chick-fil-A
07.2025 - Current
  • Building community by providing hospitable service to guests through positivity, respect, diligence, and conflict-resolution.
  • Displaying grit by navigating the fast-paced, high-intensity environment, while overcoming personal mistakes and negative interactions.
  • Pursuing excellence through consistent accuracy throughout numerous settings. Taking responsibility for mistakes and striving toward perfection.
  • Fostering curiosity by asking questions and seeking new opportunities to play a bigger role within the organization.

Autism Associate

Balance Autism
02.2024 - 05.2025
  • Implemented behavioral analysis, supporting individuals with autism build communication, social, community, and life skills
  • Developed rapport with my three clients and their families through conducting sessions out of their homes
  • Facilitated data collection on behaviors that was used to develop personalized behavioral programs
  • Dedicated ten hours to quarterly meetings designed to improve professional capabilities
  • Collaborated with my team to develop new strategies to tackle unique issues

Postal Operations Center

Drake University
03.2022 - 01.2024
  • Provided great customer service to university students, faculty, and departments
  • Navigated new technology
  • Established critical thinking and problem-solving methods to ensure smooth operations
  • Communicated effectively in a team to overcome obstacles

Youth Leader Trainee (YLT)

Phantom Lake YMCA Camp
06.2018 - 08.2021
  • Created an environment of personal growth for campers by promoting a fun and inclusive culture
  • Administered discipline, when necessary, to ensure adherence to established standards
  • Developed and oversaw creative programs for the campers, over 16 independently created and led activities
  • Demonstrated leadership principles while shadowing the counselors

Education

Bachelor of Arts - Psychology And Political Science

Drake University

Skills

  • Written and oral communication skills
  • Critical Thinking
  • Problem Solving
  • Accountability
  • Collaboration
  • Leadership
  • Curiosity
  • Empathy

Research Experience

Research Project Lead - Experimental Social Psychology

Presented a creative research topic which was ultimately chosen to be experimentally conducted. Lead two other peers through the design and organization of the methods, execution of data collection, and data analysis. Throughout this experience I gained the following valuable skills:

  • Analytical and critical thinking while surmounting complex problems that arose during the construction of the research design
  • Management as I coordinated my team and allocated tasks that needed to be accomplished
  • Oral and written communication through sharing our research in class presentations along with scholarly essays
  • Proficiencies with technological systems, such as SONA systems, Qualtrics, and JASP, to functionally perform data collection and data analysis


Research Lab Coordinator - SOAR Lab, May 2024 to May 2025

Functioned as the research team lead for the Stereotyping and Objectification Action Research (SOAR) Lab. Worked closely with Dr. Professor Jill Allen through the creation of a manuscript for prior research. Guided my team of three peers as we navigated the development of a new research project. Engaging with this role, I gained essential research skills:

  • Leadership through modeling the research process and assisting with complications
  • Creativity as I offered unique insight in the discussion surrounding the research topic
  • Collaboration through the numerous individual meetings with Dr. Allen as we contemplated the direction of our previous research
  • Organization through the construction of a weekly calendar with lab times and meetings for the lab members
  • Self-regulation as I managed my time and stress while completing additional responsibilities in a thorough and dependable manner

Certification

HIPPA Training - 2024-2030

Campus Involvement & Activities

Philanthropy and Service Chair for Sigma Alpha Epsilon - 1/1/2023 to 1/1/2024

Planned, executed, and engaged in philanthropy events to raise money for those in need, as well as promoted volunteering opportunities for other members of the fraternity. Developed and honed many crucial leadership skills such as:

  • Creative event planning and operation
  • inspired members to engage in community service
  • Timely communication with other members of the Fraternity's leadership


Study Abroad - Prague, Czechia

  • Developed a rich understanding of a new culture
  • Established personal autonomy as I navigated a new community
  • Cultivated public speaking skills through the presentation of class projects



Timeline

Front of House Employee

Chick-fil-A
07.2025 - Current

Autism Associate

Balance Autism
02.2024 - 05.2025

Postal Operations Center

Drake University
03.2022 - 01.2024

Youth Leader Trainee (YLT)

Phantom Lake YMCA Camp
06.2018 - 08.2021

Bachelor of Arts - Psychology And Political Science

Drake University
Benjamin WilliamsClinical Mental Health Counseling Graduate Student
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