Benjamin Windham
Bradenton,FL
Summary
Highly organized professional with strengths in communication, time management, and analytical thinking. Experienced in balancing multiple priorities while maintaining accuracy and efficiency. Adept at working independently or collaboratively to achieve goals and deliver results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Surety Claim Adjuster
FCCI Insurance Group
Sarasota, FL
07.2025 - Current
- Experience handling contract bond claims, including performance and payment bonds, as well as commercial surety bonds. Investigates claims, analyzes bond language and contracts, assesses liability, and evaluates surety exposure. Works closely with obligees, principals, contractors, attorneys, and underwriters to resolve claims efficiently, while protecting the surety’s interests, and ensuring compliance with applicable requirements.
Surety Claim Adjuster Trainee
FCCI Insurance Group
Sarasota, FL
08.2024 - 07.2025
- Obtained the AFSB designation through The Institutes, developing a foundational understanding of suretyship. Assisted senior adjusters with a variety of claim files, and gained hands-on experience investigating and handling commercial bond and payment bond claims.
CVT Adjuster
FCCI Insurance Group
Sarasota, FL
03.2024 - 02.2025
- Auto Physical Damage Adjuster specializing in commercial insurance claims. Responsible for investigating vehicle losses, inspecting damage, reviewing and negotiating repair estimates, and determining coverage in accordance with policy terms. Experienced in working with repair facilities, policyholders, and internal teams to ensure accurate, timely, and fair claim resolutions while maintaining compliance with company guidelines and industry standards.
Claim Trainee
FCCI Insurance Group
Sarasota, FL
06.2023 - 03.2024
- I obtained the 6-20 All Lines Adjuster license and AINS designation. Investigated and handled 1st-party and simple liability claims in the commercial auto line of business.
Claim Intern
FCCI Insurance Group
Sarasota, FL
05.2022 - 08.2022
- I learned the basics of commercial insurance and how to operate claims systems, such as Guidewire and ImageRight. Assisted adjusters in various roles with data gathering and organization.
Education
Bachelor of Science (B.S.) - Finance and Risk Management & Insurance
University of South Florida
Tampa, FL, US05.2023
Skills
- Insurance regulations
- Contract analysis
- Team collaboration
- Decision making
- Verbal and written communication
- Risk assessment
- Risk management
- Problem solving
Certification
• Associate in Fidelity and Surety Bonding (AFSB), May 2025
• Associate in Insurance Services (AIS), July 2024
• Associate in General Insurance (AINS), September 2023
• 6-20 Adjuster License - All Lines, June 2023
• OSHA-10 Construction Safety and Health, May 2023
• Associate in Insurance Services (AIS), July 2024
• Associate in General Insurance (AINS), September 2023
• 6-20 Adjuster License - All Lines, June 2023
• OSHA-10 Construction Safety and Health, May 2023
Timeline
Surety Claim Adjuster
FCCI Insurance Group
07.2025 - Current
Surety Claim Adjuster Trainee
FCCI Insurance Group
08.2024 - 07.2025
CVT Adjuster
FCCI Insurance Group
03.2024 - 02.2025
Claim Trainee
FCCI Insurance Group
06.2023 - 03.2024
Claim Intern
FCCI Insurance Group
05.2022 - 08.2022
Bachelor of Science (B.S.) - Finance and Risk Management & Insurance
University of South Florida