Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Wolfred

Sunnyside,USA

Summary

I am an educator, musician, and business leader looking to combine those three seemingly different jobs into a fulfilling career. I have experience teaching children ages K-8, a background in music education, a professional performance career, and general management experience in the food industry. My goal is to combine these jobs to form a career in arts administration for the school system.

Overview

1
1
Certification

Work History

General Manager

Magnolia Bakery
  • Analyze store performance; troubleshoot customer service, emphasizing a true sense of urgency, and setting the agenda and tone for great service
  • Serve as a model for providing community-based service, as well as exceptional and personalized, guest-centric service throughout the bakery
  • Ensure consistent execution of standard practices, policies, and procedures by abiding by all company policies, as stated in the Employee Manual
  • Manage a staff of over 30 employees
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service, and data entry

Cast Member/Road Manager

National Theatre For Children
  • Teach and demonstrate an understanding of each show's unique program to children ages K-8
  • Manage school bookings, scheduling, and confirmations.
  • Perform in up to six children's shows a day

Before and After School/Summer Camp Counselor

YMCA
  • Supervised daily activities for campers, ensuring safety and engagement
  • Assisted in developing age-appropriate educational programs for diverse groups
  • Provide excellent service to children, parents, and school administrators, teachers
  • Create a welcoming, caring, and professional environment for all children, parents, and staff

Education

Bachelor of Arts - Musical Theatre

James Madison University
Harrisonburg, VA

Skills

  • Intermediate Trombone
  • Bel canto vocal training
  • Operations management
  • Empathetic, encouraging, and assertive leadership
  • Employee training
  • First rate customer service
  • Knowledgeable with payroll and scheduling
  • Proficient with Microsoft Office and Google Suite

Certification

Food Protection Certificate - NYC

Timeline

General Manager

Magnolia Bakery

Cast Member/Road Manager

National Theatre For Children

Before and After School/Summer Camp Counselor

YMCA

Bachelor of Arts - Musical Theatre

James Madison University