Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

BENJAMIN WOOD

Www.linkedin.com/in/benjaminwoodcyberdata/

Summary

Resourceful Retail Keyholder known for high productivity and efficient task completion. Skilled in customer service, inventory management, and sales techniques. Excel in communication, leadership, and problem-solving to enhance team performance and achieve store objectives. Committed to providing exceptional customer experiences through effective collaboration and operational excellence.

Overview

2
2
years of professional experience

Work History

Retail Keyholder

Alabama Outdoors
11.2023 - Current
  • Solve manager related issues for the store on a day to day basis
  • Solve issues with customer's feet by recommending a shoe based on their needs
  • Handling weekly shipments, transfers, and customer orders
  • Using knowledge of outdoor gear, outdoor accessories, climate clothing, etc to satisfy customer's needs
  • Handling daily bank deposits, troubleshooting problems with unbalanced drawers
  • Ability to quickly master complex issues and processes outside immediate area of expertise
  • Ability to use independent judgment and be trusted with confidential information

Sales Associate

ACE HARDWARE
05.2022 - 11.2023
  • Generate monthly sales growth year-over-year through inquisition of client needs and understanding of product deployment
  • Completing in-store Stock resets
  • Given responsibility of training all new employees
  • Provide managers with store's calculated inventory yearly
  • Ability to quickly master complex issues and processes outside immediate area of expertise

Education

Bachelor of Information Systems - Data Analytics, Cybersecurity

UNIVERSITY OF ALABAMA BIRMINGHAM
10.2024

Skills

  • C
  • Python
  • JavaScript
  • RStudio
  • Keyboarding (90-110 wpm)
  • Office 365 (Excel, Word, Powerpoint)
  • Premiere Pro, After Effects, Photoshop
  • AI Tools
  • Systems Analysis
  • Information Technology literacy

Community Service

  • HIGHLANDS KIDS, 2014-2018, Managing audio effects, project effects, lighting effects for worship
  • Created lighting and sound presets for worship songs, Leading small groups to connect with people and spread the word of God
  • Participated in SERVE days providing the less fortunate with helpful resources, Served in La Quemada area spreading the word of God, providing children with fun activities
  • Participated in 'Giving Hope' providing less fortunate families with Christmas gifts

Timeline

Retail Keyholder

Alabama Outdoors
11.2023 - Current

Sales Associate

ACE HARDWARE
05.2022 - 11.2023

Bachelor of Information Systems - Data Analytics, Cybersecurity

UNIVERSITY OF ALABAMA BIRMINGHAM

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