Benjamin Yang
West Covina,CA
Summary
Dynamic professional with proven experience in customer service and inventory management, notably at Amazon and a bustling Chinese Restaurant. Skilled in bilingual communication (Mandarin and English), with a keen eye for detail and exceptional time management abilities. Excelled in enhancing customer satisfaction and efficiently managing high-volume tasks, demonstrating a strong blend of hard and soft skills.
Overview
6
6
years of professional experience
Work History
Waiter
Chinese Restaurant
01.2021 - 01.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Amazon Personal Seller
Amazon
01.2018 - 01.2023
- Increased sales by building strong relationships with clients.
- Trained new sales staff to enhance team performance.
- Collaborated with team members to achieve sales targets.
- Researched market trends to identify potential opportunities.
Education
High School Diploma -
University of California,irvine
Irvine, CASkills
- Time management
- Order taking
- Customer service
- Attention to detail
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Waiter
Chinese Restaurant
01.2021 - 01.2024
Amazon Personal Seller
Amazon
01.2018 - 01.2023
High School Diploma -
University of California,irvine
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