Benjamin Yetka

• Supported catering managers with accurate records in areas such as cash counts, client list and schedules
• Performed in a fast paced environment where details are vital for the success of an event
• Proactively resolved customer concerns or issues, while maintaining a high level of satisfaction for University of St. Thomas guests

• Conducted research and analysis on current economic trends as well gathering recommendations from internal wholesalers in order to update key internal financial matrix's for managements review for better informed decision making
• Used Salesforce extensively to update and maintain client relations
• Attended internal meetings were clients and senior management were present.

Key Projects: Created various client lists on Salesforce and developed marketing emails to clients on SalesForce. Found new techniques to create efficiencies within the company involving its internal financial matrix's

• Analyzed customer feedback and market trends to identify areas of improvement for existing products.
• Conducted research and analysis in order to prepare competitive analysis and trend analysis for product development.
• Collaborated with product managers and engineering team to document, validate, and monitor logging and metrics of new products and existing products.
• Conducted focus groups with multiple participant's in order to understand and evaluate new product ideas.
• Attended meetings in all facets of the company. As well as conducted presentations to upper management.

Key Projects: Paint Application App, Consumer goods box redesigns, creating reports on results from pre developmental Wagner consumer goods, extensive research and analysis on competitor products to better inform managment on key decesions

• Seasonal position performing a variety of daily maintenance tasks under limited supervision, including morning set up and ground maintenance activities. Operated a variety of tools, machinery and equipment independently with limited supervision