Benjamin Alexander Hoover
Customer Service
Cave Creek,AZ
Summary
Entry-level Customer Service Administrator offering effective communication and well-developed troubleshooting skills honed across 3-year career history. Manages upset customers with precision and poise and defuses high-pressure situations with grace and diplomacy. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Service Administrator
Safeway
Cave Cree, Arizona
08.2018 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Pinnacle Highschool
Phoenix, AZ 08.2014 - 05.2018
Associate of Science - Computer Science
Paradise Valley Community College
Phoenix, AZ 08.2018 - Current
Skills
Cash Handling
Accomplishments
- Achieved employee of the month in April of 2020.
Hobbies
I enjoy signing up for beta test games and giving feedback.
I enjoy reading articles and researching points of interest.
Timeline
Associate of Science - Computer Science
Paradise Valley Community College
08.2018 - Current
Service Administrator
Safeway
08.2018 - Current
High School Diploma -
Pinnacle Highschool
08.2014 - 05.2018
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