Benjamin Gray

Global Engagement Lead at Caterpillar Shop Services

• Cultivated new business relationship with key decision-makers that won additional ~$4M in project extensions.
• Delivered under-budget, timely project that brought in over $47M in mature department & over $19M in emerging parts store industry through new digital channel.
• Responsible for P&L management that doubled project return is projected to increase revenue by over $150M over the next three years.

Global Engagement Lead Program Manager

(NA’s largest waste management company; Fortune 500)

• Responsible for 8 Product Managers and over 60 consulting and client cross-functional resources across 4 agile B2B and B2C software implementations with a quarterly budget of ~$7M that delivered 4x increase in mobile traffic, ~50% increase in mobile orders, ~20% increase in total digital sales, and a growth of ~100% YoY.
• Formulated a 3-year digital roadmap to expand product portfolio through $100M annual investment that led to an additional ~$10M in account revenue.
• Transition development methodology from Waterfall / SDLC to Agile, resulting in a 35% increase in velocity of rapid MVP releases and 15% reduction in delayed invoices.

Program Manager and Engagement Lead for Univar

(NA’s largest Chemical Distribution company; Fortune 500)

• Managed concept-to-launch of 5 interconnected platforms (e-commerce websites, portals, microsites, and order integration) over two years to boost sales by ~300% and increased supplier acquisition and retention by ~10%.
• Strategized and implemented advertising & marketing tactics to boost low adoption, resulting in online registrations spiking more than 10x to 7k new users.
• Oversaw team of over 70 global, cross-department resources for global digital transformation rollouts.

Product Manager for Amtrak

(NA’s largest railroad company)

• Responsible for designing, developing, and launching natively-built Android and iOS app and adoption strategy, resulting in 20k new users, 35k total users, and over $150k generated on day of release.
• Managed product portfolio of client’s website, mobile apps, and agent portal that included a team of over 100 members (product managers, leads, designers, developers, & testers) with an annual portfolio budget of over $20M.
• Led team of 20 to design, develop, and launch Booking product of global website redesign.

Product Lead for Statewide CO and CA Benefits projects

• Reduced end-user complaints by ~36% and improved end-user positivity by ~26% by introducing a QA process.
• Managed 8 specialists in the design, development, and implementation of a crucial segment of the Child Care system used by over 1k workers in 64 counties supporting ~37k children and ~$1.6M in weekly payroll.
• Oversaw on-boarding of 95 highly-skilled employees in 18 technical and functional job roles over 14 weeks.

• Founded 12-employee residential house painting company that broke even in two months, earned over $200k in revenue in its first five months; earned $55k+ per month rated at 5/5 stars on Google and Home Advisor for subsequent year.
• Expanded rapidly by custom-built, real-time estimation and payment products, and implementing CRM.

• Co-founded 3-employee mobile apps social travel marketplace connecting travelers online and offline.
• Raised funds and recruited investors by presenting business plan and modeling product.
• Designed and prototyped architecture and responsive mobile site with payment processing and front-end scheduling.

• Co-founded 3-employee mobile apps social travel marketplace connecting travelers online and offline.
• Raised funds and recruited investors by presenting business plan and modeling product.
• Designed and prototyped architecture and responsive mobile site with payment processing and front-end scheduling.

• Founded Web design and consulting firm with 1 full-time and 2 part-time employees; built business to $60k in annual revenue.
• Created company objective and an attractive vision for potential customers.
• Assembled a comprehensive team, assign them responsibilities and lead the team.