Benjamin Suplee
Dallastown,PA
Summary
Dedicated Indirect Fire Infantryman skilled in tactical strategy development and training coordination gained over 6 years of military service. Focused and resourceful with aptitude for problem-solving. Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Valid Secret clearance. Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Driven Indirect Fire Infantryman, PV2 skilled in supervising and improving unit operations, including equipment operation and team member performance evaluation. Excellent Observational, problem-solving and decision-making skills combined with detail-oriented nature, unparalleled integrity and sound judgment. Familiar with various weaponry and well-trained in successful strategies for emergency response and de-escalating conflicts. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Guard
Penn National Gaming
York, United States
09.2021 - Current
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Reported irregularities such as fire and safety hazards to maintenance.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw entry and exit of up to 300 employees and visitors daily.
- Participated in staff meetings, special events and professional development activities.
- Interacted assertively but non-confrontationally with personnel and general public.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
Crew Member
MOD Pizza
York, United States
02.2021 - 08.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Supported great dining and meal experiences for guests.
Loss Prevention/ Security
Allied Universal/ES3
York, PA
11.2019 - 12.2020
- Ensured warehouse safety by verifying visitor's IDs, names, and reason for visit.
- Conducted thorough truck inspections upon check-out, verifying loads, seals, and matching trailers with required documentation.
- Effectively handled emergency situations, ensuring the safety of employees and property while deescalating tensions.
- Monitored paperwork procedures to prevent error-related losses.
- Emphasized punctuality as a top priority and maintained an exceptional attendance record by consistently being ready to start work on time
- Verified accuracy and validity of data entered in databases
- Entered client information into databases quickly and with minimal errors.
Bellstand/Vallet Attendant
Harrisburg Hilton And Towers
Harrisburg, PA
10.2018 - 11.2019
- Ensured friendly greeting and swift parking of guest vehicles while prioritizing safety in our garage; also facilitated with luggage handling.
- Organized guest keys in systematic order for timely acquisition and delivery of vehicle.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Maintained excellent attendance record, consistently arriving to work on time.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Collaborated with team members to achieve target results
Grocery Manager
Nell's Market Fresh Foods
Spry, PA
01.2017 - 03.2018
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Reviewed inventory levels on daily basis and placed orders for products and merchandise for restocking purposes.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 10%.
Indirect Fire Infantryman
Pennsylvania Army National Guard
Danville, Harrisburg, PA
03.2011 - 03.2017
- Recorded and reported vehicle deficiencies and problems, facilitating effective maintenance.
- Other responsibilities included memorizing the amount of as well as the types of rounds we had on hand.
- And setting up the radio and Mortar fire control system computer.
- Maintained 100% accountability of all assigned equipment worth more than $50,000.
- Achieved 100% accuracy in conducting inventory of $[100,000] worth of weapons, equipment, and vehicles for combat group during an extended deployment to a forward operating area.
Education
High School diploma -
Dallastown Area High School
Dallastown, PASome College (No Degree) - ELECTRICAL TECHNOLOGY
York Technical Institute
York, PASkills
- Multitasking
- Organizational skills
- Daily workflows
- Creative problem-solving
- Microsoft Office
- Teamwork
- Risk analysis and management
- Keen observer
- Reporting skills
- Punctuality
- Interpreting procedures and instructions
- Relationship building and management
- Staff Management
- Google Workspace
- Analytical and Critical Thinking
- Teambuilding
- OSHA 10 Hour Certification
Certification
OHSA 10 Certification- July 19, 2024
Timeline
Security Guard
Penn National Gaming
09.2021 - Current
Crew Member
MOD Pizza
02.2021 - 08.2021
Loss Prevention/ Security
Allied Universal/ES3
11.2019 - 12.2020
Bellstand/Vallet Attendant
Harrisburg Hilton And Towers
10.2018 - 11.2019
Grocery Manager
Nell's Market Fresh Foods
01.2017 - 03.2018
Indirect Fire Infantryman
Pennsylvania Army National Guard
03.2011 - 03.2017
High School diploma -
Dallastown Area High School
Some College (No Degree) - ELECTRICAL TECHNOLOGY
York Technical Institute
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